Salesforce Data Quality Manager

🕒 September 28

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 33 days.
• No salary listed.

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First Advantage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Own intake, prioritization, and delivery of Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes. • Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput. • Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation. • Serve as the primary point of contact for Revenue Operations, Sales Operations, Marketing Operations, and Finance on Salesforce data requests. • Publish weekly data operations summaries covering data hygiene work, sales-blocking items, and risks. • Communicate deliverables, timelines, and stakeholder needs during US Eastern business hours. • Apply and enforce master data standards for Accounts, Contacts, and account hierarchies. • Operate enrichment and deduplication processes with ZoomInfo, DemandTools, Data Loader, and Workbench, maintaining documented rules and audit trails. • Maintain stewardship procedures, runbooks, and field definitions. • Own operational data quality reports and dashboards tracking completeness, duplication, and standards compliance. • Convert data quality findings into remediation plans and report results to stakeholders. • Manage, coach, and develop data stewards, data engineers, and data analysts. • Set weekly priorities, review deliverables, remove blockers, and participate in hiring and onboarding. • Build team capability in SQL, Salesforce data tools, and requirements analysis. • Collaborate with the Head of DIO, Senior Data Analyst, Salesforce Solution Architect, Business Analysis, Corporate IT PMO, Revenue Operations BI, and Enterprise Data Architecture.

🎯 Requirements

• Five or more years of experience in Salesforce data operations, data stewardship, or CRM data quality, including at least two years leading a team. • Excellent written and verbal English communication skills. • Demonstrated experience working with fast-moving, director-level business stakeholders during US Eastern business hours. • Strong business analysis skills, including eliciting and documenting requirements and translating business needs into governed data changes. • Hands-on SQL and data manipulation experience, including joins, deduplication logic, profiling, and validation of large record sets. • Working knowledge of Salesforce Data Loader, Workbench, DemandTools or equivalent, and Salesforce reports and list views. • Experience with account hierarchies, data enrichment providers such as ZoomInfo or Dun & Bradstreet, and deduplication at scale.

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