Salesforce Data Quality Manager

🔥 3 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First Advantage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Own the intake, prioritization, and delivery of Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes. • Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput. • Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation. • Serve as the primary point of contact for Revenue Operations, Sales Operations, Marketing Operations, and Finance on Salesforce data requests. • Gather requirements, confirm scope, set expectations, and communicate completion. • Publish weekly data operations summaries covering data hygiene work, sales-blocking items, and decision risks. • Communicate with director-level stakeholders during US Eastern business hours. • Apply and enforce master data standards for Accounts, Contacts, and account hierarchies. • Operate enrichment and deduplication processes using ZoomInfo, DemandTools, Data Loader, and Workbench, with documented rules and audit trails. • Maintain stewardship procedures, runbooks, and field definitions. • Own operational data quality reports and dashboards tracking completeness, duplication, and standards compliance. • Convert data quality findings into remediation plans with owners and dates, and report results to stakeholders. • Manage, coach, and develop data stewards, data engineers, and the data analyst. • Set weekly priorities, review deliverables, remove blockers, and participate in hiring, interviews, scorecards, and onboarding. • Build team capability in SQL, Salesforce data tools, and requirements analysis.

🎯 Requirements

• Five or more years of experience in Salesforce data operations, data stewardship, or CRM data quality, including at least two years leading a team. • Excellent written and verbal English communication skills, with demonstrated experience working with fast-moving, director-level business stakeholders during US Eastern business hours. • Strong business analysis skills: the ability to elicit and document requirements and translate a business need into a specific, governed data change. • Hands-on SQL and data manipulation experience, including joins, deduplication logic, profiling, and validation of large record sets. • Working knowledge of Salesforce data tools such as Data Loader, Workbench, DemandTools or equivalent, and Salesforce reports and list views. • Experience with account hierarchies, data enrichment providers such as ZoomInfo or Dun & Bradstreet, and deduplication at scale. • Salesforce Administrator certification preferred. • Experience with Jira Service Management or a comparable ticketing platform, including service level and dashboard configuration preferred. • Experience supporting M&A data migrations or CRM consolidations preferred. • Familiarity with data governance frameworks such as DAMA-DMBOK and data quality dimensions preferred. • Experience in background screening, B2B SaaS, or professional services preferred.