Senior Technical Product Manager

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Logo of First Advantage

First Advantage

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Own the product definition and backlog quality by synthesizing customer input, defining market problems and product outcomes, and translating strategy into epics, features, and user stories • Maintain backlog clarity, readiness, and priority alignment • Partner with Engineering and Architecture on scalable, event-driven, and secure system designs • Communicate priorities, context, constraints, and expected outcomes to development teams • Evaluate tradeoffs across customer value, technical feasibility, delivery risk, and platform health • Lead iteration planning and backlog refinement in agile workflows • Identify and manage delivery risks, dependencies, and blockers • Champion AI, automated testing, reuse, repeatability, and secure-by-design practices • Track product performance and delivery metrics and use data and feedback to adjust the roadmap • Balance feature development with defect resolution and technical debt reduction • Serve as a subject matter expert and product ambassador for internal and external stakeholders • Build cross-functional relationships around roadmap priorities and delivery expectations • Mentor and support others in modern product management and agile delivery practices

🎯 Requirements

• Bachelor’s or Master’s degree in Business, Technology, or related field, or equivalent practical experience • 5+ years of experience as a Technical Product Owner, Product Owner, Software Engineer, or similar role in agile environments • Experience with criminal data source fulfillment or regulated data environments highly desired • Familiarity with AI, API-architected, and event-driven systems • Comfort operating in ambiguous environments and making informed decisions with incomplete data • Strong technical acumen involving APIs, system architecture, integrations, and cloud-native ecosystems • Ability to translate complex business problems into clear, actionable technical requirements • Experience balancing feature delivery with platform health, scalability, and security • Excellent communication skills with technical and non-technical audiences • Customer-focused, results-oriented, and biased toward learning and iteration • Collaborative, accountable, and comfortable leading without authority • Analytical thinking with strong prioritization and decision-making skills

🏖️ Benefits

• Professional development opportunities, such as our award-winning SOAR program • Generous Paid Time Off Program* • Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities* • Competitive benefits (medical, dental, etc.)* • Global Employee Assistance Program (EAP) available to all team members • Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year • *Must meet hourly work requirement to be eligible

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