Senior Instructional Designer – Sales Enablement

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August 29

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First Due

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Artificial Intelligence • SaaS • Public Safety

First Due is a leading AI-powered software solution designed specifically for Fire and EMS agencies, offering a comprehensive platform to manage their operations effectively. The company provides a wide range of integrated functions including incident reporting, personnel management, asset tracking, and data analytics, all accessible from a single cloud-based interface. This innovative solution not only enhances operational efficiency but also promotes inter-agency collaboration and community engagement, making it an essential tool for modern public safety management.

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Remote Senior Instructional Designer – Sales Enablement role at First Due (public safety software for Fire, EMS, and Public Safety agencies) • Design and develop high-quality learning materials: slide decks, e-learning modules, micro-learning content, facilitator guides, job aids, and performance support tools • Build and manage content within the Learning Management System (LMS) • Create and maintain onboarding programs, continuing education initiatives, and skill-development pathways for sales roles • Develop multimedia learning experiences using video, audio, graphics, and interactive elements • Collaborate with subject matter experts (SMEs) to ensure content accuracy and business alignment • Apply instructional design models (ADDIE, SAM) and adult learning principles • Analyze learner feedback, assessment data, and performance metrics to improve programs • Ensure training materials are visually appealing, on-brand, and consistent in tone and style • Serve as a culture champion through content—reinforcing values and building engagement • Stay current with learning technology trends and instructional design best practices

🎯 Requirements

• Bachelor’s degree in Instructional Design, Education, Learning & Development, or related field (Master’s preferred) • 5+ years of instructional design experience, preferably in a sales enablement or B2B SaaS environment • Strong portfolio showcasing expertise in multiple learning formats (presentations, e-learning, videos, micro-learning, etc.) • Proficiency with e-learning authoring tools (Articulate 360, Captivate, etc.) and LMS platforms (experience with Allego highly preferred) • Experience creating multimedia assets using tools like Camtasia, Adobe Creative Suite, or similar • Excellent project management skills with the ability to manage multiple priorities • Strong communication, collaboration, and stakeholder management skills • Deep understanding of adult learning theory, instructional design models (ADDIE, SAM, etc.), and assessment strategies • Creative mindset with ability to translate complex topics into engaging learning content • Must be authorized to work for any US employer in the United States; Locality Media LLC cannot sponsor visas • Hiring contingent on successfully passing a criminal background check

🏖️ Benefits

• competitive pay • medical, dental, and vision coverage • FSA/HSA • 401(k) • flexible PTO • fully remote workplace • technology stipend • opportunities for advancement • other benefits and perks