Solutions Consultant

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First Due

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Artificial Intelligence • SaaS • Public Safety

First Due is a leading AI-powered software solution designed specifically for Fire and EMS agencies, offering a comprehensive platform to manage their operations effectively. The company provides a wide range of integrated functions including incident reporting, personnel management, asset tracking, and data analytics, all accessible from a single cloud-based interface. This innovative solution not only enhances operational efficiency but also promotes inter-agency collaboration and community engagement, making it an essential tool for modern public safety management.

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Serve as a First Due product expert with the ability to present all modules to a variety of audiences. • Partner with Account Executives during the Sales process to identify customer needs and build presentation strategy to respond to customer requirements. • Prepare demonstration material for a tailored customer experience. • Sell to many different levels of an organization, including fire chiefs and IT leaders, with the ability to answer questions ranging from product usage to security and software infrastructure. • Identifying upsell opportunities. • Coordinate post-demo follow ups as needed, including any product-related questions. • Lead training sessions for Chiefs, officers, and line personnel on how to use the First Due platform. • Maintain product knowledge of roadmaps and timelines of new features. • Run large group presentations for 20 or more participants at a time. • Able to present 3 or more times a day. • Partner with the RFP team to build bid responses as needed. • Ability to travel approximately 40% for onsite meetings or trade shows.

🎯 Requirements

• Previous sales experience preferred. • Technical experience preparing demonstration material. • Experience demonstrating products to large organizations. • Demonstrated excellent written, verbal communication and interpersonal skills. • Strong organizational and time management abilities. • Have a track record of meeting or exceeding goals. • A bachelors or associates degree is preferred.

🏖️ Benefits

• competitive pay • medical, dental, and vision coverage • FSA/HSA • 401(k) • flexible PTO • fully remote workplace • technology stipend • opportunities for advancement • other benefits and perks that sets our team apart