BPS Client Service & Support Representative, Senior Lead

🕒 July 28

🇮🇪 Ireland – Remote

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FIS

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

🏦 Banking

🤝 B2B

💰 $8G Post IPO debt on 2025-05

Fintech • Banking • B2B

FIS is a global financial technology company that provides payments, banking, asset management and related software and services to financial institutions, merchants and partners. Its technology powers mobile banking, processes payments and asset management transactions (the company cites processing $40 trillion on its asset management technology), accepts hundreds of payment methods across more than 125 countries, and supports banks with risk, compliance and back-office systems. FIS primarily sells enterprise-grade financial technology to other businesses and financial institutions and operates worldwide.

📋 Description

• Process shareholder activity within allocation tables and reconcile to the TA platform • Prepare and reconcile cash and positions on a daily basis back to custodian, prime broker or third party. • Prepare monthly GAV work paper package.  Perform all month end reconciliations including cash, positions, market price, market value, and accrued interest/dividends to supporting schedules and Trial Balance • Assist with client onboarding which includes, but not limited to, loading of client's tax lots, cash balance and trial balance onto the accounting platform • Assist in year-end audit by providing backup documentation for sampling selected by client's auditors. • Prepare expense budget analysis and perform expense calculations • Calculate net assets for partnerships and unitized funds, allocate profit and loss to each investor including. • New issue income • Side pocket • Management fees • Incentive fee calculations • Calculate and review fund returns • Coordinate the preparation and distribution of the investor capital statement • Process Investor and Shareholder Activity • Perform AML/KYC checks on investors following company procedures and client instructions • Facilitate Transaction settlements and wire transfers as required • Perform ad-hoc functions related to fund requirements • Ensure client month-end and reporting deliverables are satisfied • Work closely with clients to resolve inquiries and ensure client satisfaction. • Work well in a team environment to achieve common goals • Cross-train on other daily functions

🎯 Requirements

• Bachelor’s Degree required in Accounting, Finance or Economics Degree • Minimum 3 years of previous middle office or fund accounting experience with hedge fund or hedge fund administrator • Highly proficient with Microsoft software • Advanced Excel skills required • Knowledge of securities and fixed income assets • Working knowledge of accounting systems (Geneva, VPM) and partnership allocations.

🏖️ Benefits

• FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. • Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.