BPS Client Service & Support Representative – Senior Lead

Job not on LinkedIn

🕒 July 17

🇮🇪 Ireland – Remote

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FIS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

FIS is a leading provider of technology solutions for financial institutions, businesses, and governments worldwide. It offers a comprehensive suite of banking, lending, and payment solutions designed to help entities thrive in the digital age. FIS focuses on providing advanced solutions that improve efficiencies, reduce costs, and enhance customer satisfaction by offering services such as digital banking, automated finance, wealth management, and payment processing. With its expertise in fintech, FIS powers the global economy by ensuring secure and efficient money management throughout its lifecycle, from storage and transfer to investment and compliance.

📋 Description

• Process shareholder activity within allocation tables and reconcile to the TA platform • Prepare and reconcile cash and positions on a daily basis back to custodian, prime broker or third party • Prepare monthly GAV work paper package • Perform all month end reconciliations including cash, positions, market price, market value, and accrued interest/dividends to supporting schedules and Trial Balance • Assist with client onboarding which includes, but not limited to, loading of client's tax lots, cash balance and trial balance onto the accounting platform • Assist in year-end audit by providing backup documentation for sampling selected by client's auditors • Prepare expense budget analysis and perform expense calculations • Calculate net assets for partnerships and unitized funds, allocate profit and loss to each investor • Coordinate the preparation and distribution of the investor capital statement • Process Investor and Shareholder Activity • Perform AML/KYC checks on investors following company procedures and client instructions • Facilitate Transaction settlements and wire transfers as required • Perform ad-hoc functions related to fund requirements • Ensure client month-end and reporting deliverables are satisfied • Work closely with clients to resolve inquiries and ensure client satisfaction • Work well in a team environment to achieve common goals • Cross-train on other daily functions

🎯 Requirements

• Bachelor’s Degree required in Accounting, Finance or Economics • Minimum 3 years of previous middle office or fund accounting experience with hedge fund or hedge fund administrator • Highly proficient with Microsoft software • Advanced Excel skills required • Knowledge of securities and fixed income assets • Working knowledge of accounting systems (Geneva, VPM) and partnership allocations

🏖️ Benefits

• FIS is committed to protecting the privacy and security of all personal information • Excellent analytical and problem-solving skills • Strong verbal and written communication skills • Excellent attention to detail • Ability to work independently and meet deadlines without constant supervision • Exercises independent judgment and multi-task oriented • Takes initiative and ownership of job responsibilities • Must be able to perform essential job duties accurately and timely • Must adhere to deadlines and targets given