Five Star Solutions
1001 - 5000 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Five Star Solutions is a global outsourced customer experience (CX) and contact center services provider that combines experienced agents with CX technology and intelligent automation to deliver secure, compliant, human-centered support. The company offers customer care, technical support, dispatch, data entry, business continuity, and AI self-service across onshore, nearshore, and offshore centers, and specializes in regulated environments with SOC 2, PCI, and HIPAA-aligned workflows. Five Star serves industries such as healthcare, fintech, retail, travel, government, and insurance, positioning itself as an enterprise CX partner for organizations seeking scalable, secure, and compliant BPO and digital CX solutions.
Patient Billing Representative
Job not on LinkedIn
🕒 May 18
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Five Star Solutions
1001 - 5000 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Five Star Solutions is a global outsourced customer experience (CX) and contact center services provider that combines experienced agents with CX technology and intelligent automation to deliver secure, compliant, human-centered support. The company offers customer care, technical support, dispatch, data entry, business continuity, and AI self-service across onshore, nearshore, and offshore centers, and specializes in regulated environments with SOC 2, PCI, and HIPAA-aligned workflows. Five Star serves industries such as healthcare, fintech, retail, travel, government, and insurance, positioning itself as an enterprise CX partner for organizations seeking scalable, secure, and compliant BPO and digital CX solutions.
📋 Description
• Support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
🎯 Requirements
• Customer service or call center experience required. • Healthcare billing, insurance, or claims experience strongly preferred. • Payment processing or financial transaction experience preferred. • High school diploma or GED required; additional billing or healthcare education a plus. • Technical proficiency with EMR systems and standard computer applications. • Ability to work independently in a remote or virtual environment. • Must be able to speak, read, write, and understand English. • Background check required in accordance with applicable laws.
🏖️ Benefits
• Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST) • Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
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