Account Manager – Enterprise Partnerships

🔥 49 minutes ago

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Flashfood

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🍽️ Food & Beverage

🏪 Marketplace

💰 $12.3M Series A - Flashfood on 2022-02

Food & Beverage • Marketplace

Flashfood is a mobile marketplace app that helps shoppers find and buy discounted grocery items—especially fresh produce, meat, and other near‑expiry goods—at up to 50% off, with purchases completed in the app and picked up in store. The company’s mission is to reduce food waste by rerouting surplus food from landfills to consumers’ tables while helping families save on groceries; it operates across the U. S. and Canada and reports serving over half a million households and diverting millions of pounds of food. Flashfood partners with grocery retailers to surface discounted items and provides resources for both shoppers and grocers.

📋 Description

• Own end-to-end relationships with enterprise grocery partners across the United States, from C-suite executives to store operations teams • Develop and execute strategic account plans aligned with partner goals across sustainability, profitability, and adoption • Expand existing accounts through new store rollouts, pilots, and increased program adoption • Lead regular business reviews using clear, data-driven insights and performance narratives • Conduct store visits and deliver in-person training to improve execution and adoption • Partner closely with internal teams (Product, Operations, Marketing, Data, Customer Success) to drive partner success and resolve issues • Identify adoption barriers, training gaps, and performance issues, and lead corrective action plans • Translate performance data into compelling, partner-facing insights and recommendations • Represent the voice of the retailer internally to influence roadmap and prioritization decisions • Support renewals and contract expansions with strong, data-backed business cases • Represent Flashfood at partner meetings and industry events • Build internal champions within partner organizations who advocate for Flashfood • Develop and manage a partner NPS program in collaboration with Product and Marketing to track satisfaction and loyalty

🎯 Requirements

• 7+ years of experience in enterprise account management or partnerships • Experience working with large retailers; grocery or retail tech experience strongly preferred • Strong understanding of retail operations and the intersection of sustainability and profitability • Experience building or managing partner NPS or satisfaction programs (preferred) • Excellent communication, presentation, and negotiation skills with senior stakeholders • Strong analytical skills with the ability to use KPIs to drive decisions • Passion for sustainability and reducing food waste at scale • Familiarity with tools such as Tableau, Google Suite, Confluence, and Asana is a plus

🏖️ Benefits

• Competitive salary, equity, and comprehensive benefits • 100% remote work with flexibility and trust • Mission-driven work that reduces food waste and expands access to affordable food • A fast-growing, collaborative team with big ambitions • Real opportunities for career growth