Senior Jira Expert – Software Integrator

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Flatgigs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

Flatgigs is a Dubai-based talent and recruitment firm that partners with investor-backed and investor-ready MENA startups to fill critical revenue-driving roles. They provide end-to-end strategic talent acquisition, performance-focused cultural fit hiring, hyper-accelerated onboarding, and data-driven hiring optimization to maximize hiring ROI and extend runway for startups. Flatgigs positions itself as a B2B partner for high-growth companies and investors, embedding experienced leaders and teams to drive faster revenue milestones and reduce hiring risk.

📋 Description

• Implement Jira Software, Confluence, Jira Service Management & related Atlassian products for Infosysta Clients as a complete solution such as Collaboration Solution, Tracking System, Agile Project Management, SDLC/ALM, DevOps, Task Management, and more. • Configure & Integrate Jira & related Atlassian products with Client systems. • Provide Customer Support on-site or remote with high Quality of Service on Atlassian. Products (Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo, etc.). • Collaborate actively with Developers & Technical Analysts in Infosysta in order to deliver the final project for Clients. • Accountable on high Quality of Service and Customer satisfaction. • Collect functional and technical requirements from Client when needed and write the technical specifications document. • Install, configure and run different tools integrated with Jira & Confluence. • Functional & Technical administration of Jira and Confluence. • Manage log files, analyze them, and perform summaries to extract any relevant problems. • Handle the Test & validation as QA of Infosysta Products & Add-ons. • Write summary reports & Minutes of Meetings with clear action plans. • Undertake any other duties that may be considered appropriate. • SQL debugging of Databases (Oracle, MSSQL or MySQL).

🎯 Requirements

• Bachelor of Software Engineering or Computer Science. • Relevant experience of at least 2 years as Java Developer and Implementer of enterprise systems. • Expertise in Jira administration and/or implementation. • Business Process engineering skills. Expertise in designing ALM / SDLC / ITSM / BPM workflows. • Relevant technical skills: Active Directory, Linux, Web App, DB Servers. • Coding in Java, REST APIs and Web Services. • Scripting (Shell, command line windows, etc.). • Flexible to work with high efficiency remotely or on client site. • ITIL certification is a big plus. • PMP certification is a big plus. • Excellent Communication Skills. Proficient in English, writing & verbal. • Self-Organized with Project Management skills to work alone or within a team on Client site or remotely. • Customer oriented with good understanding of milestones deliverables and SLAs. • Flexible to adapt quickly to short and different projects. • Motivated to integrate a dynamic team. • Agile attitude methodologies Kanban / Scrum are a big plus. • Willingness to travel to GCC on project basis.

🏖️ Benefits

• Market Competive Salary • Leaves • Health Insurance • Hybrid / Remote Work Model