Product Manager

🔥 2 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

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Flooid

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛒 Retail

☁️ SaaS

🛍️ eCommerce

Retail • SaaS • eCommerce

Flooid is a company that provides a unified commerce platform for retailers, enabling them to sell to their customers flexibly and consistently across various channels. The company offers a range of services including managed services, professional services, and cloud infrastructure to support retail commerce systems. Flooid's platform facilitates smooth customer experiences by integrating existing technologies and systems, and provides operational support through their service desk available 24/7. With over four decades of experience, Flooid is committed to helping retail brands innovate and grow with scalable and secure solutions.

📋 Description

• Owning entire Flooid products or significant product areas, driving business impact. • Setting a clear vision for the product and developing a comprehensive product strategy that outlines how to meet the customers’ demands and defines the user experience, technical requirements, feature sets, and pricing structures. • Advocating for the product’s vision, gaining executive buy-in, and proactively aligning the stakeholders and strategy. • Guiding and mentoring junior members of the Product Management team. • Understanding and applying product lifecycle management tools, frameworks, and concepts. • Conducting thorough market research to identify market opportunities, assess competition, and understand customer preferences that inform product features and positioning. • Identifying customer needs and pain points by engaging in customer interviews, surveys, and user testing. • Overseeing the product development process, including developing a feature roadmap, setting timelines and milestones, and managing schedule, scope, and budget of release deliverables. • Creating, maintaining, and prioritizing the product backlog based on customer needs, business goals, and technical feasibility. • Driving cross-functional collaboration with various departments/teams to translate product requirements into tangible results and communicating effectively to ensure alignment on objectives and deliverables. • Collaborating with Marketing to define target customer segments, positioning, and messaging. • Evangelising and demonstrating Flooid’s products with internal and external customers. • Monitoring key product metrics and gathering feedback to evaluate the success of the product. • Using data-driven insights to make informed decisions about feature enhancements, updates, and future iterations. • Addressing complex product challenges requiring high-level decision-making with limited direct oversight.

🎯 Requirements

• At least seven years working as a Product Manager or Product Owner in a software environment. • Experience in retail, hospitality, or payments technology desired. • Exposure to cloud-based platforms, APIs, or complex software ecosystems desired. • Strong understanding of product lifecycle management and Agile delivery practices. • Ability to work under pressure to tight timescales, to prioritise effectively, and to make balanced decisions using customer, business, and technical inputs. • Experience working cross-functionally with engineering and non-technical stakeholders. • Ability to clearly and confidently communicate (written and verbal) and effectively collaborate with diverse teammates across the global business. • Analytical mindset with the demonstrated skills to interpret data and user feedback. • Familiarity with modern discovery practices such as user research and testing desired. • Experience supporting commercial discussions, pricing, and product positioning desired. • Comfort working with a level of autonomy and accountability.

🏖️ Benefits

• Benefits start on day one – medical, dental, vision, life, and disability coverage available • competitive salary • flexible PTO policy that allows for uncapped PTO • fully paid FMLA leave comparable to company-paid short-term disability coverage • 12 weeks of fully paid parental leave • 401(k) plan with company match