Payment Operations Associate

🔥 13 hours ago

🌐 Indonesia, Mexico – Remote

🇮🇩 Indonesia – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flywire

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

✈️ Travel

📦 Logistics

💰 $60M Series F on 2021-03

Healthcare • Travel • Logistics

Flywire is a global payments company specializing in cross-border transactions for various industries such as education, healthcare, and travel. It offers a next-generation payments platform and a proprietary global payment network, enabling clients to handle payments in multiple currencies across over 240 countries and territories. With vertical-specific software solutions, Flywire addresses the unique needs of its clients, integrating seamlessly into existing workflows. Their solutions include invoicing, payment management dashboards, and customer communication tools, all backed by a robust customer support team and geographical reach. Additionally, Flywire partners with key industry players, enhancing its offerings and providing secure, efficient transaction handling for international educational institutions, healthcare providers, and travel operators.

📋 Description

• Identify and match incoming payments to customer bookings • Reconcile accounting entries across global accounts and multiple currencies • Investigate and resolve unmatched or misapplied payments with internal teams and payment partners • Troubleshoot bank and partner reporting issues to ensure accurate and timely identification of incoming funds • Identify recurring payment issues and recommend process improvements to reduce manual work and reconciliation breaks • Support the Payment Operations, Payouts, and Customer Support Teams • Participate in a hiring process involving interviews with the Hiring Manager, FlyMates, department VP, and a skills assessment

🎯 Requirements

• Undergraduate degree • 1-2 years of corporate work experience in the payments / banking industry • Expertise in payments identification and reconciliation • Experience working with bank and partner reporting is a plus • Experience with payment processing and investigations is a plus • Exceptional attention to detail, sense of urgency for deadlines, and strong organizational skills • Ability to work independently, troubleshoot issues and drive tasks to completion in a fast-paced environment • Great communication and collaboration skills • Fluent English, written and spoken • Positive, can-do attitude and willingness to learn • Passion for problem solving and helping customers • Excellent analytical and computer skills, including proficiency in Excel / Google Sheets • Experience using Slack, Zendesk, Jira, and/or Looker is a plus

🏖️ Benefits

• Competitive compensation • Employee Stock Purchase Plan (ESPP) • Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in • Flying Start immersive Global Induction Program • Work with brilliant people globally • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)