
51 - 200 employees
π¨ Hospitality
π£ Marketing
π¦ Logistics
Hospitality β’ Marketing β’ Logistics
FM LLC is an experiential event management and production company (operating as Foundation Management, LLC) founded by Nina Payne in 2000. The firm provides end-to-end event services β from strategy and design to logistics and on-site execution β specializing in immersive brand experiences, large-scale event production, staffing, audio/visual and lighting management, venue sourcing, registration and volunteer coordination. FM LLC emphasizes timely, on-budget delivery and has managed 500+ event experiences over 20+ years for clients including General Motors, Buick, Delta, Shell, Detroit Public Safety Foundation, Detroit Grand Prix and others.
π₯ 32 minutes ago
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51 - 200 employees
π¨ Hospitality
π£ Marketing
π¦ Logistics
Hospitality β’ Marketing β’ Logistics
FM LLC is an experiential event management and production company (operating as Foundation Management, LLC) founded by Nina Payne in 2000. The firm provides end-to-end event services β from strategy and design to logistics and on-site execution β specializing in immersive brand experiences, large-scale event production, staffing, audio/visual and lighting management, venue sourcing, registration and volunteer coordination. FM LLC emphasizes timely, on-budget delivery and has managed 500+ event experiences over 20+ years for clients including General Motors, Buick, Delta, Shell, Detroit Public Safety Foundation, Detroit Grand Prix and others.
β’ Manage a team of 3-5 direct reports alongside a Senior Manager. β’ Identify improvement areas for team members and ensure work orders progress smoothly. β’ Support SLA compliance and client relationships, including answering client inquiries. β’ Proactively analyze work orders, monitor SLA adherence, and review proposals for accuracy. β’ Develop positive client relationships, manage escalations, and host client calls as needed. β’ Oversee work order finances, review profitability, and identify areas for improvement. β’ Collaborate with Senior Manager on team and client initiatives. β’ Demonstrate self-management and perform additional duties as assigned.
β’ Bachelor's degree in Business Administration or related field β’ Minimum of 3 years of experience in account management β’ Previous experience in Facilities Maintenance/Construction a plus. β’ Proficient in Microsoft Office Applications β’ Intermediate to advanced Excel skills necessary.
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