Senior Account Manager, Commercial Insurance

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Logo of FNIC Trusted insurance advisors

FNIC Trusted insurance advisors

201 - 500 employees

Founded 1923

Insurance

FNIC Trusted Insurance Advisors is a comprehensive insurance agency that combines the expertise and resources of seventeen individual insurance agencies to provide tailored insurance solutions. The company focuses on commercial insurance, employee benefits, surety bonds, personal insurance, and farm and crop insurance. FNIC is dedicated to building relationships based on trust, integrity, and communication, offering not only insurance coverage but also risk management advice. Their mission is to support clients and communities with a professional and systematic process that delivers reliable and consistent insurance services.

📋 Description

• Effectively and independently manage customer service accountabilities on a book of business • Assist producer in development of service plan for key accounts • Manage renewal process according to agency procedures • Negotiate most advantageous renewal terms and conditions for the client • Complete servicing of accounts, including preparing proposals, issuing certificates • Promptly invoice all premium-bearing transactions • Review policies upon receipt in accordance with agency procedures • Promptly respond to customers' questions and/or requests for assistance • Communicate all necessary information to producers, clients, carriers, and agency team members • Maintain the electronic account file and fully incorporate agency management system into daily workflow • Perform quality reviews as requested by management • Meet with and maintain effective working relationships with clients and insurance company representatives

🎯 Requirements

• High school diploma or equivalent • Valid Driver's License • Resident Property and Casualty Agent's license • 6 years Commercial Account Manager Experience or 4 years Commercial Account Manager Experience with a CIC or CISR designation • Proven ability to effectively service complex accounts in excess of $15,000 in revenue • Commitment to obtain advanced insurance education • Excellent verbal and written communication skills • Strong organizational and decision-making skills • Proficient in Microsoft Office products (Outlook, Word, Excel, Teams), and all agency automation software • Experience with Applied Epic preferred • Proficient in department workflows and procedures • Regular and consistent attendance • Ability to establish and maintain effective working relationships with company employees and external contacts

🏖️ Benefits

• Time back in your day • Flexible schedule including work-from-home options • Paid time off • Fun working environment • Tuition reimbursement • Growth & development • Health, dental, vision, HSA with employer contributions • 401k • Employer-paid short-term & long-term disability • Life insurance • Dress for your day – bring your whole self to work • Mental health support and resources through EAP program • Workout classes available for remote employees • Omaha in-office gym

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