Forbes Travel Guide
51 - 200 employees
Founded 1958
💼 Consulting
✈️ Travel
🏨 Hospitality
💰 Series A on 2011-08
Consulting • Travel • Hospitality
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruise ships. Its anonymous, highly trained inspectors visit and evaluate properties against up to 900 objective criteria (including multi-night hotel stays), emphasizing service and experience, and publish Star Ratings (Five-Star, Four-Star, Recommended) and related editorial content. The organization also offers professional services to hospitality suppliers and maintains an editorial platform featuring travel stories, award winners, and destination guides.
Client Success Support Specialist
Job not on LinkedIn
🔥 37 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Forbes Travel Guide
51 - 200 employees
Founded 1958
💼 Consulting
✈️ Travel
🏨 Hospitality
💰 Series A on 2011-08
Consulting • Travel • Hospitality
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruise ships. Its anonymous, highly trained inspectors visit and evaluate properties against up to 900 objective criteria (including multi-night hotel stays), emphasizing service and experience, and publish Star Ratings (Five-Star, Four-Star, Recommended) and related editorial content. The organization also offers professional services to hospitality suppliers and maintains an editorial platform featuring travel stories, award winners, and destination guides.
📋 Description
• Proactive and reactive contact updates across internal systems, including Salesforce and our proprietary Partner Site • Management and update of client data within the Partner Site, including asset creation, contact management, username and password resets • Management and distribution of trials and information regarding FTG products and platform services • Assisting on a variety of assignments associated with the annual rating report deliveries, Star Rating announcement, our Luxury Summit event and other special projects and events
🎯 Requirements
• 3 years or more experience in Client Success or related field • Highly proficient with MS Office/Excel • Salesforce Experience a plus • Excellent written communications skills in English • Creative and analytical thinker with strong end to end problem-solving skills • Extremely organized, mature, self-motivated and independent worker • Ability to multitask and handle daily deadlines
🏖️ Benefits
• Health insurance • Professional development
Apply NowSimilar Jobs
🔥 55 minutes ago
Remote Customer Service Representative handling a high volume of customer inquiries in a fast-paced environment. Empowered to make a real impact daily with comprehensive support and growth opportunities.
🇺🇸 United States – Remote
💵 $14 / hour
💰 Venture Round on 2009-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🔥 1 hour ago
Loan servicing support for commercial customers at Farm Bureau Bank. Providing relationship support and handling servicing requests involving deposit and loan accounts.
🇺🇸 United States – Remote
💵 $30 - $34 / hour
💰 $7.7M Venture Round - Farm Bureau Bank on 2016-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🔥 1 hour ago
Performance Lead in Customer Experience mentoring team and resolving inquiries for innovative life insurance technology platform. Focus on performance efficiency and cultivating talent for a world-class service.
🔥 2 hours ago
Customer Care Specialist handling inquiries related to tolls and violations for rental car customers. Engaging in customer service and problem-solving using effective communication.
🔥 2 hours ago
Customer Care Specialist providing support to rental car customers regarding tolls and violations. Engaging in service with a focus on empathy and resolution.
