Remedy Manager – Asia Pacific

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Forest Stewardship Council™

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1993

💼 Consulting

📦 Logistics

🤝 Non-profit

Consulting • Logistics • Non-profit

Forest Stewardship Council is a leading organization dedicated to promoting responsible management of the world's forests. They are widely trusted to protect forests through rigorous certification standards that ensure sustainable sourcing. FSC labels indicate that products come from responsibly managed forests that prioritize ecological balance and community well-being. Integrating innovation and advanced technologies such as satellite data and blockchain, FSC maintains the integrity and transparency of forestry practices worldwide. The organization collaborates with businesses, governments, NGOs, and local communities to spread sustainable forestry practices globally.

📋 Description

• Serve as the primary regional advisor and point of contact of the FSC International ADR & Remedy Team for FSC APAC regional and network staff, remedy clients, partners, NGOs and other external stakeholders. • Serve as case manager for potential and current remedy cases in the region to support the onboarding of new cases and oversight of the implementation of the FSC Remedy Framework. • Provide expert guidance on grievance management, informal dispute resolution, and conformance with the Remedy Framework. • Develop, adapt, and operationalize FSC tools, methodologies, and guidance materials such as free, prior, and informed consent (FPIC) and capacity-building frameworks. • Build and strengthen the APAC remedy ecosystem through identification, onboarding, training, monitoring, quality control, and capacity development of Independent Assessors and Third-Party Verifiers according to established standard operating procedures and inputs to developing additional protocols as needed. • Represent FSC International in regional meetings, conferences, and stakeholder forums while strengthening the credibility and visibility of the Remedy Framework. • Deliver culturally and linguistically contextualized guidance across APAC, including stakeholder communication in Bahasa Indonesia, the adaptation of localized educational resources, and establishing structured communications channels.

🎯 Requirements

• University degree or equivalent experience in law, environmental governance, dispute resolution, human or environmental rights, international relations, or a related field. • Fluency in English and Bahasa Indonesia. • Language skills in Japanese, Malay, Vietnamese, and/or Mandarin Chinese would be a plus. • At least 5 years of relevant professional experience in project management in multi-stakeholder environments. • Demonstrated experience in tropical forestry concessions, customary tenure rights, and social forestry. • Awareness of mediation, conflict resolution, and dialogue strategies. • Demonstrated cultural awareness and sensitivity to the diversity of values, views and approaches to issues relevant to the FSC program by stakeholders in APAC and the world. • Strong time management skills and ability to handle multiple functions simultaneously and independently.

🏖️ Benefits

• Be part of a globally respected organization shaping the future of sustainable forestry. • Work with a diverse international team representing 60+ nationalities. • Join a global FSC community of over 400 forest stewards. • Enjoy meaningful professional development opportunities and continuous learning.