Strategic Account Manager

Job not on LinkedIn

🔥 24 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Fortify Companies

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

🛡️ Insurance

🤝 B2B

Construction • Insurance • B2B

Fortify Companies is a national property-protection and restoration company that combines prevention, emergency response, mitigation, and reconstruction services. By uniting two restoration brands (Insurcomm and Rytech) on a single operating and technology platform, Fortify delivers a consistent, end-to-end property care experience—reducing risk before damage occurs, stabilizing and containing damage quickly when it does, and managing full recovery so property owners and insurance partners face fewer losses and recover faster. The company emphasizes national scale with local expertise and offers 24/7 response and partner-focused solutions.

📋 Description

• **Key Responsibilities** • **Account Management & Strategic Relationships** • Manage a portfolio of national carrier and TPA relationships, serving as the primary contact and trusted partner. • Build relationships at multiple levels—from operational coordinators to program decision-makers. • Conduct regular business reviews and account check-ins to demonstrate value and identify opportunities. • Balance strategic relationship management with tactical day-to-day execution. • **Customer Service & Operational Excellence** • Provide exceptional, responsive customer service to carrier and TPA partners. • Lead program onboarding for new partners, ensuring smooth implementation and activation. • Coordinate across operations, regional teams, and brands to deliver on commitments. • Monitor program performance and proactively address issues. • **New Business Development** • Identify and pursue new national carrier and TPA relationships (25–50% of your time). • Research and prospect target organizations through networking and outreach. • Present Fortify's platform capabilities and develop compelling proposals. • Collaborate with leadership to advance and close new opportunities. • **Account Expansion & Growth** • Identify opportunities to expand services and increase program utilization within existing accounts. • Work cross-functionally to design solutions addressing carrier and TPA challenges. • Track account health and progress toward growth targets. • **Sales Execution & Pipeline Management** • Maintain accurate pipeline records and forecasting in CRM. • Execute account plans aligned with revenue targets. • Prepare proposals, presentations, and RFP responses. • **Cross-Functional Partnership** • Partner with Operations, Marketing, Technology, and regional teams to deliver results. • Serve as a liaison between carrier/TPA partners and internal Fortify teams. • Share customer insights and feedback to inform strategy.

🎯 Requirements

• **Who You Are** • A relationship builder who earns trust through consistent delivery and authentic engagement. • A strategic thinker who also rolls up your sleeves and gets things done. • A customer service champion who is responsive, organized, and detail-oriented. • A business developer who pursues opportunities with persistence and professionalism. • A versatile professional who thrives on variety and enjoys wearing multiple hats. • A collaborative team player who works well across functions and levels. • **Qualifications** • 3–7 years of B2B sales, account management, or customer success experience • Background in insurance services, property restoration, P&C claims, TPAs, managed repair programs, or adjacent industries preferred • Track record of managing accounts and achieving growth targets • Experience with both strategic relationship management and tactical execution • Strong customer service orientation with attention to detail • Excellent communication and relationship-building skills • Self-directed work style with accountability for results • Bachelor's degree in Business, Marketing, or related field preferred

🏖️ Benefits

• **What We Offer** • Competitive executive compensation with performance incentives • Equity participation in a PE-backed growth company • Comprehensive health, dental, and vision coverage • 401(k) with company match • Generous PTO and 9 paid holidays