Field Sales Engineer

Job not on LinkedIn

🕒 February 23

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $51.3k - $85.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Providing customer service solutions related to installation and validation of new ASP systems • Planned and corrective maintenance of installed ASP systems • Managing all responsibilities of primary territory, including compliance and documentation requirements • Performing preventive maintenance and documenting performance and maintenance records on equipment • Scheduling all aspects of technical/service work required to support all products • Troubleshooting and performing corrective action as required • Completing all assigned training and documentation requirements within due dates • Advising and assisting in affecting design changes to improve equipment efficiency • Managing customer expectations regularly to ensure customer satisfaction • Completing all activities within the Service System through daily updates and documentation • Managing personal inventory and completing required audits • Providing guidance to Customers including hospital Biomedical engineers along with Field Service Technicians • Performing other duties as assigned

🎯 Requirements

• Minimum of 3 years of related work experience with an Associate Degree. • Minimum of 5 years of experience in customer support/customer relations/technical support. • Minimum of 2 years customer service experience. • Minimum of 3 years of experience in a Field Service environment preferably in the electronics or medical device industry or minimum of 3 years of experience as a Biomedical Engineer in a hospital environment. • Demonstrate excellence in providing customer service. • Highly motivated to achieve top level customer satisfaction in all accounts. • Ability to perform successfully in a matrix/team environment utilizing excellent verbal and written communication, time management and teamwork skills. • Experience using office based and customized computer programs/applications for territory management and administrative activities. • Basic knowledge of office-based computer programs such as Word, Excel and Access. • Knowledge of calibrated tools.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible working arrangements • Professional development opportunities • On-call responsibilities