Foundever
10,000+ employees
🤝 B2B
💼 Consulting
B2B • Consulting
Foundever is the next-generation service leader reinventing customer experience (CX). With a workforce of 150,000 people across more than 45 countries, Foundever partners with top brands to deliver integrated customer experiences, digital operations, and data solutions. They engage in 3. 3 billion conversations annually in over 60 languages, helping brands maintain excellence in critical interactions. Their scalable solutions are designed to simplify the complex CX landscape, optimize customer and agent experiences, and address real business challenges through a people-led, technology-enabled, and data-powered approach.
Customer Services Collections
🔥 18 hours ago
🗣️🇪🇸 Spanish Required
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Foundever
10,000+ employees
🤝 B2B
💼 Consulting
B2B • Consulting
Foundever is the next-generation service leader reinventing customer experience (CX). With a workforce of 150,000 people across more than 45 countries, Foundever partners with top brands to deliver integrated customer experiences, digital operations, and data solutions. They engage in 3. 3 billion conversations annually in over 60 languages, helping brands maintain excellence in critical interactions. Their scalable solutions are designed to simplify the complex CX landscape, optimize customer and agent experiences, and address real business challenges through a people-led, technology-enabled, and data-powered approach.
📋 Description
• Locate and contact debtors to discuss overdue amounts and payment status • Negotiate payment plans, deadlines, or settlements to a percentage of the debt • Work 42 hours per week with 2 days off per week • Work from home nationwide in Colombia
🎯 Requirements
• English proficiency at B2+ level or higher • Previous experience in BPO and collections campaigns is desirable • Strong communication and negotiation skills • Results-driven mindset with a passion for achieving targets • Ability to work effectively in a remote environment • Bachillerato / Educación Media • 1 year of professional experience valued • Collections skills
🏖️ Benefits
• Indefinite-term contract from day one • Fully remote position • Competitive compensation package • Performance-based bonuses • Uncapped commissions • Career growth and development opportunities • Supportive and dynamic work environment • 2 days off per week
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