
1 - 10 employees
Founded 2015
đŒ Consulting
đŁ Marketing
đ Cybersecurity
Consulting âą Marketing âą Cybersecurity
futureproof consulting is a consulting firm focused on data, analytics, cybersecurity, and IT infrastructure. They provide advisory and implementation services to help organizations secure, manage, and derive value from their data and analytics platforms, and support enterprise infrastructure needs. Based in ĆĂÄany, Czech Republic, they operate as a B2B consultancy and publish contact and company details for client engagement.
đ„ 0 minutes ago
đȘđș Europe â Remote
âł Contract/Temporary
đĄ Mid-level
đ Senior
đ€ AI Engineer
đ» Ghost score 12%
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1 - 10 employees
Founded 2015
đŒ Consulting
đŁ Marketing
đ Cybersecurity
Consulting âą Marketing âą Cybersecurity
futureproof consulting is a consulting firm focused on data, analytics, cybersecurity, and IT infrastructure. They provide advisory and implementation services to help organizations secure, manage, and derive value from their data and analytics platforms, and support enterprise infrastructure needs. Based in ĆĂÄany, Czech Republic, they operate as a B2B consultancy and publish contact and company details for client engagement.
âą Design and implement Voice AI and conversational customer-service journeys in Parloa âą Integrate Parloa with backend systems using REST APIs, JSON payloads, and OAuth2 authentication âą Develop and configure use cases including FAQs, customer authentication, complaint handling, troubleshooting, motor reset, and booking termination âą Support functional testing, dialogue optimization, defect resolution, and quality assurance âą Apply GDPR, Responsible AI, security, and data-privacy requirements throughout the solution lifecycle âą Conduct knowledge-transfer, training, and enablement sessions for business and technical teams âą Collaborate with stakeholders to clarify requirements and translate customer-service processes into effective conversational flows
âą Practical experience developing conversational AI, voicebots, chatbots, or virtual agents âą Experience with API integration, particularly REST, JSON, and OAuth2 âą Understanding of Generative AI, prompt engineering, and LLM-based solution patterns âą Experience with dialogue design, intent modeling, and customer-service automation âą A structured approach to testing, quality assurance, and continuous dialogue improvement âą Awareness of Responsible AI, GDPR, information security, and data privacy âą Strong communication skills and the ability to train both technical and business stakeholders âą Experience with Parloa, Cognigy, or a comparable conversational AI platform âą Working knowledge of TypeScript and/or Python âą Experience connecting AI agents with enterprise systems and customer-service workflows âą Familiarity with AI orchestration, tool calling, prompt management, and LLM-based architectures
âą Freelance / B2B Contract âą Utilization: 50% (20 hours per week) âą Remote within the EU âą Contract duration until the end of December 2026, with a high likelihood of extension
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