Conversational AI Developer

Job not on LinkedIn

đŸ”„ 0 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

đŸ€– AI Engineer

đŸ‘» Ghost score 12%

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Logo of futureproof consulting

futureproof consulting

1 - 10 employees

Founded 2015

đŸ’Œ Consulting

📣 Marketing

🔒 Cybersecurity

Consulting ‱ Marketing ‱ Cybersecurity

futureproof consulting is a consulting firm focused on data, analytics, cybersecurity, and IT infrastructure. They provide advisory and implementation services to help organizations secure, manage, and derive value from their data and analytics platforms, and support enterprise infrastructure needs. Based in Ƙíčany, Czech Republic, they operate as a B2B consultancy and publish contact and company details for client engagement.

📋 Description

‱ Design and implement Voice AI and conversational customer-service journeys in Parloa ‱ Integrate Parloa with backend systems using REST APIs, JSON payloads, and OAuth2 authentication ‱ Develop and configure use cases including FAQs, customer authentication, complaint handling, troubleshooting, motor reset, and booking termination ‱ Support functional testing, dialogue optimization, defect resolution, and quality assurance ‱ Apply GDPR, Responsible AI, security, and data-privacy requirements throughout the solution lifecycle ‱ Conduct knowledge-transfer, training, and enablement sessions for business and technical teams ‱ Collaborate with stakeholders to clarify requirements and translate customer-service processes into effective conversational flows

🎯 Requirements

‱ Practical experience developing conversational AI, voicebots, chatbots, or virtual agents ‱ Experience with API integration, particularly REST, JSON, and OAuth2 ‱ Understanding of Generative AI, prompt engineering, and LLM-based solution patterns ‱ Experience with dialogue design, intent modeling, and customer-service automation ‱ A structured approach to testing, quality assurance, and continuous dialogue improvement ‱ Awareness of Responsible AI, GDPR, information security, and data privacy ‱ Strong communication skills and the ability to train both technical and business stakeholders ‱ Experience with Parloa, Cognigy, or a comparable conversational AI platform ‱ Working knowledge of TypeScript and/or Python ‱ Experience connecting AI agents with enterprise systems and customer-service workflows ‱ Familiarity with AI orchestration, tool calling, prompt management, and LLM-based architectures

đŸ–ïž Benefits

‱ Freelance / B2B Contract ‱ Utilization: 50% (20 hours per week) ‱ Remote within the EU ‱ Contract duration until the end of December 2026, with a high likelihood of extension

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