Senior Product Designer – Core Products

🕒 May 1

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FranConnect

201 - 500 employees

💰 Venture Round on 2014-11

FranConnect is the leading franchise management software provider. For nearly twenty years, the FranConnect platform has served as the Sales, Operations, and Marketing backbone for over 1500 brands and multi-location businesses worldwide. Nine of the Franchise Times Top 10 Fastest Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global operations in Australia, Canada, Colombia, India and the US. For more information on FranConnect, visit www.franconnect.com.

📋 Description

• Design features and workflows for complex, data-rich B2B SaaS products • AI-native design -- integrating AI across discovery, prototyping, and delivery to accelerate iteration and scale impact across squads • Partner with Product Managers to translate requirements into intuitive UX solutions • Contribute to improving consistency across products by applying shared patterns and standards • Support the evolution of the design system through contributions and feedback • Conduct research using product analytics (e.g., Pendo) and customer feedback • Collaborate with Engineering teams, including offshore partners in India, to deliver high-quality designs • Present design work and rationale to product leadership and customers

🎯 Requirements

• 5-8 years of product design experience • B2B SaaS experience is required (please do not apply if you are missing this experience) • Demonstrated experience applying AI tools to the design process • Experience designing complex workflows or operations-focused software • Portfolio demonstrating strong UX fundamentals and problem-solving skills • Ability to work independently with guidance and feedback from senior designers • Strong communication and collaboration skills • Experience working with offshore engineering teams in India is a major plus • Comfortable navigating ambiguity

🏖️ Benefits

• Employee growth and well-being matter to us • Innovation, transparency, and continuous learning at the core • Cultivating a workplace where every voice is heard

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