Partner Services Manager

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🕒 May 20

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T S W Wordsmith LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2014

📱 Media

🤖 Artificial Intelligence

⚡ Energy

Media • Artificial Intelligence • Energy

T S W Wordsmith LLC is a media company dedicated to inspiring and informing audiences about innovative technologies and ideas that contribute to a better world. They focus on solutions-driven journalism that highlights breakthroughs in various fields including artificial intelligence, clean energy, and space exploration. Through engaging storytelling, T S W Wordsmith LLC aims to showcase the potential of these advancements to shape a brighter future for society.

📋 Description

• Serve as the primary day-to-day lead across partner stakeholders and internal teams throughout the full campaign lifecycle; first line of contact for problem solving, navigating partner questions, or surfacing information • Drive cross-functional alignment across editorial, production, publishing, and partner teams while proactively navigating trade-offs, competing demands, and shifting priorities • Surface partner feedback and proactively recommend solutions, trade-offs, and stakeholder management approaches with diplomacy and a solutions-oriented mindset • Cultivate & build trusted partner relationships across wide array of stakeholders that drive long-term collaboration and trust • Translate high-level strategic goals into actionable production and publishing workflows • Create and manage dynamic project timelines, reprioritizing based on evolving project needs, stakeholder feedback, and fast-moving campaign priorities • Maintain and optimize centralized project documentation and knowledge-sharing systems, ensuring teams have clear visibility into deliverables and critical updates needed to execute effectively • Work within the client’s project management systems to input updates, track progress, and ensure visibility across their internal teams • Coordinate publishing and launch workflows across partner, editorial, production, and social teams • Regular internal + external reporting on progress towards workstream revenue goals [current and planned]

🎯 Requirements

• 5 - 7 years of experience in a project management and/or account management role • Strong understanding of video production, publishing, and digital content workflows • A self-starter who solves problems proactively; you thrive in ambiguity and naturally identify ways to bring structure to chaos • Exceptional communication, relationship-building, and stakeholder management skills with a high degree of emotional intelligence • Skilled at influencing and aligning cross-functional teams without direct authority • Comfortable managing a high volume of simultaneous projects, shifting priorities, and creative formats in a fast-moving, highly collaborative environment • Able to quickly assess competing priorities and make thoughtful decisions in environments where timelines, information, and stakeholder needs evolve rapidly • Strong organizational and time management skills

🏖️ Benefits

• Work from home flexibility: We’ve been remote first since inception. • Growth and mentorship: Join a supportive, collaborative team with opportunities to grow in a fast-paced startup environment. • Competitive benefits: Enjoy comprehensive benefits, including medical, dental, and vision insurance, life and disability coverage, 401(k), and more!