Billing Operations Associate

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Fresh Prints

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Prepare and send client invoices accurately and on schedule • Review and apply each client's contract terms, billing frequency, and payment schedule when raising invoices • Maintain accurate billing records and keep client billing details up to date • Follow up on outstanding invoices and flag overdue accounts • Resolve billing questions and discrepancies with clients in a professional, responsive way • Coordinate with internal stakeholders on contract changes, renewals, and any billing-related updates • Support month-end close activities tied to billing and accounts receivable • Build, improve, and document billing processes as Recast scales — much of this will be greenfield

🎯 Requirements

• 2+ years of experience in US based billing, accounts receivable, or finance operations role • Smart, curious, and quick to pick up new tools, processes, and context • A genuine self-starter who thrives in an unstructured environment — someone who can figure out what needs doing and just do it • Strong attention to detail — particularly with numbers, terms, and contract language • Confident written communication; comfortable corresponding with clients over email • Comfort working in billing/accounting tools (e.g. QuickBooks, Stripe, NetSuite, or similar) • Strong Excel/Google Sheets skills • Reliable, organized, and able to manage a recurring monthly workload without being chased • Comfortable in a fully remote, async-leaning environment

🏖️ Benefits

• Health insurance • Professional development opportunities