Growth Operations Associate

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Logo of Fresh Prints

Fresh Prints

11 - 50 employees

Founded 2013

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Fresh Prints is a company specializing in custom collegiate merchandise. They offer a wide range of apparel including hoodies, shirts, sweaters, and sweatpants, catering primarily to college students and organizations such as fraternities and sororities. Customers can customize their garments using Fresh Prints' design tool and upload their own inspirations for a personalized touch. The company operates online and is based out of New York City. They are actively engaged with their community through social media and an interactive blog, and they provide opportunities for students to become campus managers, enhancing their presence in the collegiate community.

📋 Description

• Manage the founder's inbox end-to-end, including prioritizing communications, drafting responses, and ensuring important items receive timely attention • Maintain inbox organization and support the goal of consistently reaching inbox-zero • Own calendar management, including scheduling meetings, coordinating across multiple time zones, and protecting focus time • Anticipate scheduling conflicts and proactively resolve issues before they impact priorities • Support travel planning, meeting preparation, and other executive administrative needs as required • Manage the founder's LinkedIn presence with discretion and professionalism • Draft and schedule occasional LinkedIn content aligned with the founder's voice and brand • Manage connection requests and inbound messages, escalating sensitive communications for review • Support outbound business development efforts within the construction sector • Research, identify, and qualify prospective customers and strategic design partners • Draft personalized outreach and follow-up sequences • Maintain CRM accuracy and nurture warm opportunities • Coordinate team meetings, rituals, events, offsites, logistics, and communications • Track action items, project timelines, and operational priorities • Build target account lists and execute structured outbound outreach campaigns • Track investor, customer, and partner communications • Coordinate design partner conversations and help convert relationships into qualified pipeline opportunities

🎯 Requirements

• 3+ years of experience supporting senior executives, founders, or leadership teams • Strong experience in executive assistance, operations, project coordination, or similar roles • Exceptional organizational and time-management skills • Excellent written and verbal English communication skills • Ability to handle confidential information with professionalism and discretion • Experience managing calendars, inboxes, and executive priorities • Comfortable working directly with founders and senior leadership • Experience with CRM platforms and productivity tools such as Google Workspace, Slack, Notion, or similar software • Strong attention to detail and follow-through • Highly proactive, resourceful, and comfortable operating independently in a remote environment • Interest in startups, technology, and customer-facing business operations • Ability to work 9:00 AM–6:00 PM EST

🏖️ Benefits

• Competitive compensation based on experience • Fully remote work environment • Opportunity to work directly with a founder and gain exposure to startup operations • Professional growth and development opportunities • High-impact role with meaningful ownership and responsibility • Long-term opportunity with significant growth potential

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