Benefits Operations Administrator – BOA

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Process all activities related to client benefit plans with high accuracy and timeliness. • Ensure adherence to predefined procedures, process guidelines, and compliance standards • Support day‑to‑day client operations, resolves participant and processing issues within defined guidelines • Actively participate in daily huddles and status meetings to ensure smooth operations. • Ensure all processing is completed according to documented client requirements and quality standards • Document work completed and provide daily updates in assigned task management tools (e.g., Jira) • Support quality checks and remediation efforts • Participate in corrective actions and improvement initiatives resulting from issue identification • Provide inputs and recommendations for process improvements based on recurring issues or inefficiencies • Proactive communication on situations, risks, and work status with internal team members

🎯 Requirements

• Bachelor’s degree in any discipline • 1 – 2 years of experience in US pension / 401k / payroll administration are preferred. • US Pension / 401k / Payroll processing skills • Process documentation & SOP creation • Accountability & ownership. • Analytical & Critical thinking skills. • Strong attention to detail and ability to handle transaction-based processing. • Proficiency in Excel at an intermediate level (e.g., VLOOKUP/XLOOKUP, IF formulas, pivot tables) • Experience with AI tools in a professional setting preferred

🏖️ Benefits

• Competitive total rewards package • Continuing education & training • Tremendous potential with a growing worldwide organization