Senior Litigation Specialist – Corporate Rep

🕒 February 25

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Frontline Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

👥 B2C

💸 Finance

B2C • Finance

<Frontline Insurance> Frontline Insurance is a consumer-focused home and property insurance provider offering personalized, state-specific coverage and home protection solutions across southeastern U. S. markets. The company emphasizes agent distribution, claims support, emergency services, and customer-facing digital tools (agent/customer logins, claims upload, payments), positioning itself as a partner for homeowners managing the health and risk of their properties.

📋 Description

• Detail-oriented with strong organizational, negotiation, influential, and customer service skills • Able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently • Demonstrated ability to work effectively, independently and within a collaborative team-oriented environment using sound judgment in decision-making • Demonstrated ability to manage relationships with both internal and external customers • Excellent communication skills both oral and written with strong presentation skills • Strong analytical and problem-solving skills • Ability to review lawsuits for potential deficiencies and provide recommendations as to the viability of a negotiated settlement versus continued litigation • Demonstrated proficiency with MS Office products (Outlook, Word, Excel, PowerPoint) and claims related software applications • Use technological knowledge of estimating and repair methods to review and compare estimates for overlap, pricing, understanding of proper industry standards and repair options and assess the potential effect on jury views and trial outcomes • Audit complex residential and commercial open claim files for accuracy and completeness and to assure company and State required guidelines are followed • Record results of open claims audits and present findings in meetings with Legal Management and Adjusters • Perform analysis, identify trends, and provide recommendations to improve technical and procedural aspects of claims handling • Identify Adjuster coaching opportunities and communicate findings to management • Participate in legal meetings as requested by Claims Managers • Assist VP of Legal and Claims QA in identifying training needs and developing and organizing training materials, multimedia visual aids, and other educational materials • When Complex Claims are identified as on track to go to the legal department, take over the adjustment of those claims, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make a coverage recommendation, and issuing a payment with the applicable authority level • Maintain appropriate diary on pending claims • Report all suits, time limit demands, and mediations • Request pre-mediation and pre-trial reports timely from counsel • Maintain knowledge of current industry developments, case law changes and best practices • Forwards files with subrogation potential for collection in a timely manner • Makes referrals to SIU as warranted

🎯 Requirements

• 5 Years of Florida first and third- party homeowner claim handling experience • 4 Years of litigation experience • 3 Years of liability experience • 3 Years of technical experience with estimating software and repair methodology • Bachelor’s degree in Business Administration, an industry related field, and/or equivalent education required

🏖️ Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term) • 401k Retirement Plan with a generous match • Four weeks of PTO • Pet Insurance for your furry family members • Remote Schedule: Work from home