Virtual Assistant

Job not on LinkedIn

🕒 September 21, 2025

🐊 Florida – Remote

🐊 Florida – Remote

⏳ Contract/Temporary

🟢 Junior

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

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Full Circle CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

B2B

Full Circle CX is a family-owned, founder-led contact center and customer experience outsourcing company that provides omnichannel customer support and virtual assistant services for businesses. They handle phone, chat, email, and social media interactions, offer appointment scheduling and coordination, HIPAA-compliant handling for healthcare clients, tailored reporting and analytics, and 24/7 support. Acting as an extension of client brands, they focus on reducing wait times, improving customer satisfaction, and delivering scalable, customized solutions.

📋 Description

• Answer inbound calls and provide excellent customer service. • Make outbound calls for follow-ups, appointment reminders, or outreach as required. • Maintain accurate records of customer interactions using client-specific systems. • Perform off-phone tasks such as scheduling appointments, processing data, managing emails, or handling administrative duties. • Adapt to various client workflows and expectations. • Follow all privacy, confidentiality, and compliance standards (including HIPAA where applicable). • Collaborate with supervisors and teammates to ensure seamless support and client satisfaction. • Other duties assigned by leader and/or Client.

🎯 Requirements

• Neutral English accent is a requirement. • At least 1-3 years of experience as a Virtual Assistant. • At least 18 years of age and completed High School. • Previous experience in a call center, customer service, or virtual assistant role preferred. • Excellent phone, email, and instant messaging communication skills. • Strong multitasking, time management, and organizational skills. • Comfortable using remote tools such as CRMs, phone software, calendars, and communication platforms. • Ability to work independently in a remote environment with minimal supervision. • Able to work on a graveyard shift. • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP. • Experience with word-processing software and spreadsheets (e.g., MS Office). • Knowledge of online calendars and scheduling (e.g., Google Calendar). • Proactive attitude & willingness to be trained.

🏖️ Benefits

• This is a 1099 independent contractor role. • As a contractor, you will be responsible for managing your own taxes and benefits. • This is not an employee position, and no employee benefits (such as health insurance, paid time off, or retirement plans) are provided. • Equal Opportunity Employer.