Director, Revenue Operations

🕒 May 13

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $174.2k - $205k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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Fullbay

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🚗 Transport

💰 Venture Round on 2019-05

SaaS • Enterprise • Transport

Fullbay is a comprehensive software solution designed specifically for diesel repair shops and other heavy-duty repair operations. The company offers a range of tools to streamline various aspects of shop management, including estimates and invoices, service order workflow, inventory management, and customer communication. Fullbay integrates with accounting systems for seamless bookkeeping and supports two-way texting between customers and shops. It also provides specialized repair software for fleet maintenance, mobile operations, and specific industries such as agricultural and emergency vehicles. With features like reporting, MOTOR integration for repairs, and secure cloud-based data, Fullbay aims to maximize shop efficiency and enhance profitability while contributing to safer roads.

📋 Description

• Project lead the end-to-end implementation of a new quoting and subscription platform, ensuring seamless integration between the CRM and core product systems to improve efficiency and data accuracy. • Ensure alignment and collaboration between marketing, sales, and customer success teams to drive end-to-end revenue growth. • Oversee all GTM processes, including process optimization, sales variable compensation, territory management, forecasting, and the operating cadence. • Partnering with applications team to streamline full tech stack across Sales, Marketing, and Customer Success (Onboarding), ensuring each team has the right tools to succeed while continuously identifying opportunities to drive efficiency and enhance performance through automation and AI. • Ensure data integrity, compliance, and system integrations across all revenue platforms. • Build and maintain comprehensive dashboards to monitor revenue metrics, pipeline health, and conversion rates. • Lead forecasting and performance analysis processes to inform executive decision-making. • Deliver actionable insights and recommendations to optimize revenue strategy and operational efficiency. • Identify and streamline inefficiencies across the revenue funnel. • Standardize processes for lead management, pipeline development, deal execution, and renewals. • Establish and monitor SLAs between teams to ensure accountability and customer satisfaction. • Manage and mentor the RevOps team, fostering a culture of collaboration, data-driven decision-making, and continuous improvement. • Serve as a trusted advisor to the leadership team on revenue planning and organizational scalability.

🎯 Requirements

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field. • 10+ years of experience in a Revenue Operations or Sales/CS Operations leadership role. • Proven experience driving cross-functional alignment in a high-growth SaaS or B2B organization. • Deep understanding of CRM systems, marketing automation, and analytics tools.