Account Manager

🔥 1 hour ago

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Fullsteam

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Develop and maintain strong relationships with key stakeholders within the existing customer base through phone, video, email and face to face to understand their business goals and challenges. • Drive activity within current client base via calls and emails to generate opportunity and build pipeline. • Create and execute marketing services strategic reviews to identify growth opportunities and drive expansion within accounts. • Identify and pursue opportunities to upsell marketing services that align with customer needs and objectives. • Collaborate with the Customer Success and SaaS Account Management team to ensure customers are successfully adopting and leveraging our solutions to achieve their desired outcomes. • Address and resolve customer issues and concerns in a timely and effective manner, coordinating with internal teams as needed. • Maintain an accurate record of sales activities, leads, and opportunities in the CRM system.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred. • 3+ years of experience in software sales, preferably within the SMB and mid-market segments. • Background in the sale of SEO, digital ads, and website services. • Experience in CRM and Telephony solutions (Salesforce, Salesloft preferred). • Excellent interpersonal skills with the ability to build and maintain strong relationships with customers and internal stakeholders. • Strong understanding of sales processes and techniques for upselling and cross-selling.

🏖️ Benefits

• Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. • Equal Opportunity/Affirmative Action employer. • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.