Director of Product Management

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🕒 April 16

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gaiia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

📡 Telecommunications

B2B • Telecommunications • Software

gaiia is the simplest platform designed to run Internet Service Providers (ISPs) by offering an all-in-one solution for billing, operations, automation, and customer management. The platform includes features such as a billing engine, customer portal, inventory and fulfillment management, network monitoring, workforce scheduling, and reporting and analytics. By prioritizing a customer-first approach, gaiia aims to streamline operations and enhance the customer experience while increasing profitability and reducing churn.

📋 Description

• Manage, mentor, and develop 2-3 junior and intermediate Product Managers. • Partner closely with the VP of Product on strategic planning, roadmap prioritization, and product leadership decisions. • Own and drive cross-squad initiatives that require coordination across multiple teams. • Raise the bar on product management practices across the organization. • Own and continuously improve our Product Ops. • Facilitate alignment between squads when priorities intersect or conflict. • Represent the product team in cross-functional discussions with Engineering leadership, Customer Success, Sales, and Operations. • Help define and maintain product strategy artifacts alongside the VP of Product. • Actively rethink what it means to be a PM in the AI era.

🎯 Requirements

• 7+ years in Product Management, with at least 2 years in a senior or lead PM role. • Direct experience managing and developing other Product Managers. • Track record of leading cross-functional initiatives. • Experience in B2B SaaS — ideally in complex, multi-module platforms. • Proven ability to partner with VP/C-level product leadership on strategy and execution. • Strong grasp of product management fundamentals: discovery, prioritization, roadmapping, stakeholder management, and delivery. • Familiarity with agile methodologies and tools (e.g., Linear, Notion) in a fast-paced startup environment. • Genuine curiosity about our industry (telecom, ISPs) and the customer problems we solve. • Proficiency in English communication (French is a bonus).

🏖️ Benefits

• Flexible 25-days of vacation. • Stock Options Plan. • Group Insurance. • Telemedicine. • Life Spending Account. • RRSP & DPSP. • Flexible working hours & all-remote work. • Equal-opportunity employer committed to inclusivity and diversity.