CRM Developer – Dynamics 365

🕒 June 6

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Support CRM application initiatives through design, development, testing, and ongoing support. • Design, develop, and implement Microsoft Dynamics 365 Customer Engagement (CRM) solutions. • Collaborate with business stakeholders and functional analysts to gather, analyze, and document requirements. • Customize and configure Dynamics 365 entities, forms, views, business rules, workflows, and security roles to meet business needs. • Develop and maintain custom plugins, workflows, and integrations using C#.NET and JavaScript. • Build extensions and custom components using Power Apps and Power Automate (Flows). • Develop and support Power BI reports and dashboards leveraging Dynamics 365 data. • Perform unit testing, system validation, and support defect resolution activities. • Provide ongoing application support and maintenance for the Dynamics 365 platform. • Create and maintain technical documentation, including design specifications, configurations, and deployment guides. • Ensure CRM solutions comply with Gainwell security, quality, and operational standards.

🎯 Requirements

• 6+ years of experience in CRM application development and support. • Proven hands‑on experience with Microsoft Dynamics 365 Customer Engagement (CE/CRM). • Strong development experience with C#.NET and JavaScript. • Experience developing Power Apps for CRM extensions. • Experience creating and managing Power Automate (Flows). • Experience developing Power BI reports using CRM data. • Strong understanding of Dynamics 365 workflows, configurations, and customization techniques. • Experience integrating Dynamics 365 with external systems and applications. • Strong analytical, troubleshooting, and problem‑solving skills. • Excellent verbal and written communication skills. • Ability to work effectively in a large, matrixed enterprise environment.

🏖️ Benefits

• Remote work