Travel Account Manager

Job not on LinkedIn

November 8

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Logo of GVI, Inc.

GVI, Inc.

Government • Transport

GVI, Inc. is an Alaska Native Corporation (ANC)-Owned Small Disadvantaged Business providing specialized Systems Engineering, Logistics, and Program Management services. It mainly serves government agencies and other contracting companies, focusing on areas such as logistics management, engineering operations, financial management, and technical services. Established in 1999, GVI has consistently grown and is noted for its strong performance record. The company supports critical national missions with capabilities in acquisition, procurement, financial services, IT support, and more, offering a comprehensive approach to meet customer needs effectively.

51 - 200 employees

Founded 1999

🏛️ Government

🚗 Transport

📋 Description

• Become obsessed with the client experience, anticipating challenges and owning solutions to ensure every trip detail exceeds expectations. • Build strong rapport to establish loyalty and ensure participants consider World of Difference a trusted partner. • Oversee the entire group travel process from contract to delivery, coordinating seamlessly with internal operations, sales, and business development teams. • Act as the vital link between our participants and internal departments, ensuring clear understanding of requirements and deliverables. • Anticipate client needs and address potential challenges proactively, maintaining high levels of satisfaction. • Collaborate with sales and business development through offering tailored solutions and supporting new business meetings where required. • Assist travellers with documentation collection, payment chasing, expectation management, and host engaging webinars.

🎯 Requirements

• Experience in relationship/account management, with a proven track record of customer satisfaction and retention • Experience on Salesforce (not essential) • Experience working with North America and EMEA markets. • Background in the educational travel industry or as a travel consultant. • International travel experience. • Exceptional written and spoken English, with highly effective communication skills. • Tech-Savvy, Resourceful & Proactive.

🏖️ Benefits

• Basic salary of R25 000 - R35,000 ZAR per month (depending on experience) • Commission (earn more by making an impact) • Generous leave policy • Opportunities for growth within a global organisation • Flexible, collaborative, and fun culture • Regular connection with our leadership team and CEO • Access to in-house wellbeing support

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