Program Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Provide Help Desk support for the three CPRIT programs: Product Development, Prevention, and Research • Respond to e-mail and telephone inquiries for the CPRIT Help Desk • Guide and assist the applicant and grantee community through the online processes for application and post-award submission • Prepare weekly and monthly Help Desk reports • Support peer review meetings, including gathering and formatting reviewer materials, assistance with meeting registration, and technical support for virtual meetings • Perform administrative review of applications for compliance • Participate in the set-up for programs, including completing set-up quality control and preparing deliverables • Provide administrative support for post-award evaluations • Complete ad hoc administrative tasks as needed

🎯 Requirements

• Bachelor’s degree with 0+ years of experience • Written and oral communication skills: Able to represent the client on the phone and in email, using professional (non-colloquial) English, using correct grammar and spelling • Able to project a calm, competent, and empathetic persona on the phone • Interpersonal skills: Being flexible, adaptable, cooperative, and supportive of team members • Organizational skills: Able to both follow directions and work independently; effectively and efficiently multitask; careful attention to detail • Technical skills: Proficiency in Microsoft Word, Excel, PowerPoint; Familiarity with Adobe Acrobat

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401K with company match • Paid time off • Full-flex work week to own your priorities at work and at home • Award-winning culture of innovation and a military-friendly workplace

Apply Now

Similar Jobs

🔥 23 minutes ago

LoanCare

1001 - 5000

💸 Finance

👥 B2C

🏠 Real Estate

Underwriting Support Specialist at LoanCare collaborating with clients and teams for successful outcomes. Handling quality control audits and managing loss mitigation processes.

🔥 46 minutes ago

Yelp

1001 - 5000

Restaurant Support Specialist at Yelp, offering customer support and retaining client relationships through the restaurant SaaS product suite. Guide users toward effective management tools and product solutions.

🔥 56 minutes ago

SanMar

1001 - 5000

🤝 B2B

🛒 Retail

👗 Fashion

Customer Service Representative providing excellent support to customers through calls and chats. Utilizes company knowledge to resolve inquiries and build relationships effectively.

🔥 56 minutes ago

SanMar

1001 - 5000

🤝 B2B

🛒 Retail

👗 Fashion

Customer Service Representative providing world-class service at SanMar to internal and external customers via calls, emails, and chats. Building product knowledge for effective troubleshooting and support.

🔥 1 hour ago

TP ICAP

5001 - 10000

Customer Care Resolution Associate at 3 Day Blinds, delivering exceptional service to clients and internal teams. Handling inquiries related to product specifications, orders, and customer concerns.