Senior Contract Manager

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🕒 6 days ago

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Logo of Switzerland Global Enterprise

Switzerland Global Enterprise

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Provide day-to-day contractual support for active projects, including contract analysis, change orders/amendments, and legal letter drafting to protect commercial interests • Lead claim mitigation efforts, identify emerging risks, and manage LD calculations and mitigation strategies across projects, warranty, and service contracts • Provide ad-hoc contractual guidance to commercial teams across projects, services, and transactional business, including pre-award support and regular feedback from lessons learned • Assure timely resolution of customer issues and customer satisfaction for assigned contracts • Act as the single point of contact for timely and satisfactory resolution of contractual concerns, disputes, and claims across assigned portfolio • Drive base contract language revisions and develop procedures to support best practices in contract management across the organization • Contribute to regular portfolio contractual reviews/reporting with company leadership and define strategies for minimizing liquidated damages and optimizing contract terms to maximize profitability • Maintain all contract-related documentation including contracts, customer communications, performance reports, warranty summary trackers, and claims trackers, ensuring proper document retention across all phases • Serve as a “radar” for potential litigation and compliance issues, providing litigation support and escalating risks as appropriate • Serve as a subject matter expert and best practice resource for contract management, contributing to strategy and policy development and mentoring less experienced team members • Coordinate cross-functionally with projects, legal, service, operations, field service, and commercial teams to ensure contractual alignment and customer satisfaction • Foster collaborative relationships with customers and internal stakeholders to drive continuous improvement and optimize project and service outcomes • Communicate complex contractual, commercial, and technical information effectively to diverse audiences; build consensus and influence outcomes across organizational levels

🎯 Requirements

• Bachelor's degree from an accredited university or college • Minimum of 7 years of experience in operations, commercial, sales, contract management, or project management functions • Significant experience supporting project execution, contracts, and service agreements • Ability and willingness to travel 10% across North America

🏖️ Benefits

• Medical, dental, vision, and prescription drug coverage • Access to Health Coach from GE Vernova • 24/7 nurse-based resource • Access to the Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions and retirement contributions • Access to Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off

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