Billing & Revenue Operations Lead

🔥 1 hour ago

🌐 Argentina, Guatemala, +3 more countries – Remote

🇦🇷 Argentina – Remote 🇬🇹 Guatemala – Remote 🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇨🇴 Colombia – Remote

⏳ Contract/Temporary

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Geeks on Site

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💼 Consulting

📦 Logistics

🔐 Security

Consulting • Logistics • Security

Geeks on Site is a nationwide tech-services company offering both on-site and remote support for residential and commercial customers. They provide computer and laptop repair, virus/malware removal, data recovery, printer and POS system services, smart home device installation (thermostats, doorbells, speakers, lighting, security cameras), TV mounting and home theater installation, and managed IT/outsourced IT for businesses. The company emphasizes same-day service, certified technicians, and membership plans for ongoing support.

📋 Description

• Oversee end-to-end billing operations, ensuring accurate, complete, and timely invoicing. • Maintain hands-on involvement in complex reconciliations, discrepancy resolution, and critical billing tasks. • Establish and maintain billing controls, procedures, and quality standards. • Identify and prevent revenue leakage, unbilled services, pricing errors, and billing discrepancies. • Reconcile operational systems, billing platforms, and accounting records. • Collaborate with Accounting on revenue reporting and month-end closing activities. • Lead and supervise the Billing team, managing workload distribution, accountability, and execution. • Establish performance expectations, monitor KPIs, and provide coaching, training, and feedback. • Evaluate productivity, workload distribution, and resource utilization to improve efficiency. • Serve as the escalation point for complex billing issues. • Streamline billing workflows, reduce manual work, and improve operational efficiency. • Lead billing automation initiatives, system enhancements, and integration projects. • Develop and maintain SOPs, internal controls, and scalable billing processes. • Monitor billing performance, revenue trends, discrepancies, and operational KPIs, providing insights to Finance management. • Collaborate with Operations, Sales, Accounting, and Collections to resolve billing issues and ensure accurate revenue capture. • Support customer billing dispute resolution and timely cross-department communication.

🎯 Requirements

• Bachelor's degree in Accounting, Finance or a related field. • 3–5+ years of experience in billing, revenue operations, accounting, or related financial operations. • Previous experience supervising a team or leading billing operations. • Demonstrated ability to combine hands-on billing expertise with team leadership, including independently resolving complex billing issues and performing reconciliations. • Strong understanding of billing processes, revenue controls, reconciliations, and financial operations. • Advanced Excel or Google Sheets skills, including pivot tables, lookups, and data analysis. • Experience working with accounting, ERP, or billing platforms. • Strong analytical skills and the ability to identify discrepancies across large volumes of transactions. • Excellent organizational skills and attention to detail. • Strong written and verbal communication skills in English. • Ability to work independently, take ownership of processes, and collaborate across departments. • Preferred: Experience with U.S.-based companies and remote, cross-functional teams. • Preferred: Experience with recurring, subscription-based, usage-based, or high-volume transactional billing. • Preferred: Familiarity with QuickBooks Online, Zoho Books, or similar accounting and billing platforms. • Preferred: Previous involvement in billing automation, system integrations, or process improvement projects. • Preferred: Experience developing SOPs, internal controls, and operational KPIs.

🏖️ Benefits

• 100% Remote Role (LATAM-based candidates preferred). • Competitive monthly compensation, paid in USD. • Work with a collaborative, international team and gain exposure to multiple U.S. entities. • Opportunity to grow within a company focused on structure, innovation, and operational excellence. • Be part of a finance team that values reliability, learning, and process improvement.