
5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
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5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Design and enforce Snowflake security frameworks covering RBAC, network policies, authentication policies, and dynamic data masking • Architect Snowflake cost optimization strategies involving warehouse sizing, compute virtualization, resource monitors, query tagging, and reserved capacity planning • Implement row-level access policies, column-level masking, PII object tagging, and Access History audit trails • Integrate Okta with Snowflake via SCIM and maintain scalable role hierarchies • Build and maintain Terraform/IaC configurations across environments • Design automated access request, approval, and certification workflows through CI/CD pipelines • Develop governance monitoring pipelines for real-time access anomalies and policy violations • Execute SOX controls, generate audit-ready access reports, and maintain evidence packages • Automate compliance evidence collection and continuous compliance validation • Architect secure data sharing across Snowflake, Iceberg, and AWS services • Support Airflow (MWAA), Lambda, and EventBridge data orchestration with governance controls • Ensure consistent governance for Iceberg tables across multi-engine data architectures • Establish governance foundations for Snowflake AI and ML capabilities • Drive cost observability through resource monitors, alerts, and query tagging • Maintain platform reliability and enable self-service access as the technical governance resource
• Snowflake mastery: RBAC design, row-level security, dynamic data masking, network/authentication policies, resource monitors, Access History • Hands-on Terraform/IaC experience • AWS cloud platform experience, including S3 Storage Integrations, IAM trust policies, and multi-engine data architectures • Identity and access management experience with scalable RBAC hierarchies, federated authentication, and Okta/SCIM integration • SOX or SOC 2 compliance program support experience; audit evidence and control documentation expertise • SQL for access auditing and governance reporting • Experience with Iceberg table formats and schema evolution • Python or equivalent scripting experience • Experience with Airflow, Lambda, or EventBridge • Exposure to Snowflake AI/ML, including Cortex, Agents, or Snowpark ML • Experience with Alation, Collibra, or similar metadata automation tools • GitHub workflows for infrastructure changes and governance testing • Track record building enterprise data governance cultures and change management at scale
• Flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families
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