Associate Director, Sales Operations

🔥 0 minutes ago

🏄 California, Florida, +6 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $80k - $90k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

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Genesys Works

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

📚 Education

🤝 Non-profit

👥 HR Tech

💰 Grant on 2022-06

Education • Non-profit • HR Tech

Genesys Works is dedicated to empowering young people to thrive in life. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. Through partnerships with leading companies, Genesys Works helps students gain professional and technical skills while participating in paid internships that prepare them for post-secondary education and long-term career success.

📋 Description

• Support ongoing administration, adoption, and optimization of Salesforce Nonprofit Cloud • Assist with testing, documentation, and rollout of system enhancements and process changes • Monitor data quality and conduct regular audits to ensure accuracy and consistency across records • Create and maintain user guides, process documentation, and training resources • Serve as a resource for staff questions related to Salesforce processes and reporting • Create and maintain Salesforce reports and dashboards to support forecasting, pipeline management, internship placement tracking, and organizational performance monitoring • Conduct recurring data audits and provide actionable insights to Revenue team leadership • Coordinate and facilitate Salesforce and business process trainings for Corporate Partnerships and Program staff • Support onboarding of new staff members on CRM processes and reporting tools

🎯 Requirements

• 3+ years professional experience • Experience using Salesforce, including reports and dashboards • Experience supporting business, sales, or program operations • Experience facilitating training, developing documentation, or supporting change management initiatives • Strong Microsoft Excel Skills • Excellent verbal and written communication skills • Collaborative problem solver with a customer service mindset • Strong attention to detail and commitment to data quality

🏖️ Benefits

• Medical, dental, and vision insurance • Company-paid life and disability insurance • Generous time off to include vacation, wellness, and (10) company paid holidays • 403(b) retirement savings plan with company match • Communications allowance • Flexible work arrangements