School Success Manager

🔥 4 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

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Atomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

💰 Series A on 2021-12

Education • Artificial Intelligence • SaaS

Atomi is a video-first tech platform designed to engage students meaningfully in their learning. It offers engaging curriculum-aligned videos and interactive quizzes for high school students, enabling personalized feedback and smart revision recommendations through AI. Atomi supports teachers and schools by providing tools to create captivating lessons and monitor class performance, while also assisting parents in supporting their children's education at home.

📋 Description

• Own the full relationship with a portfolio of existing Atomi schools from rollout and adoption through renewal and expansion • Advise schools on best practice and lead commercial partnership growth • Help School Executives structure and manage school-wide Atomi deployments • Coach senior teachers on Atomi’s methodology and innovative pedagogy • Build change management strategies that drive adoption, self-sufficiency and student results • Conduct workshops, webinars, training sessions and onsite meetings with key stakeholders • Coach customers to become product experts and increase school self-sufficiency • Use data and insights to manage activation and address at-risk schools • Develop and execute account plans to expand customer relationships and drive revenue growth • Engage new contacts and departments through outbound activity • Manage renewal and expansion pipelines, leading demos and pricing negotiations • Partner with Sales, Product and Marketing to improve customer experience and translate challenges into solutions • Represent Atomi externally through case studies, conference presentations, content marketing, thought leadership and media

🎯 Requirements

• Experience within the education sector, particularly working with secondary schools or educational staff, highly regarded • Ability to balance a trusted advisor relationship with a commercial growth agenda • Experience making outbound calls and conducting high-level business discussions • Experience delivering training, workshops or presentations to a range of audiences, including senior executives • Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders • Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt • Commitment to continuous improvement, a questioning mindset and openness to constructive feedback • Familiarity with CRM systems, preferably HubSpot • Startup or EdTech experience advantageous, but not required • Valid Working With Children Check (WWCC) in Victoria • Australian working rights required

🏖️ Benefits

• Tailored flexibility: work-life balance with hours that adapt to your needs • Additional paid leave options for permanent team members • Work from Sydney, interstate or wherever you find inspiration • Ongoing opportunities for skills and knowledge development • Comprehensive employee assistance program subscription • Additional wellbeing leave • 14 weeks of paid parental leave for new parents, with additional leave for birthing parents • Regular social in-person and remote events, including team sports competitions, trivia nights and themed annual events • Free Atomi services for you and your family