Senior ServiceNow Developer

Job not on LinkedIn

🔥 3 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Design, develop, implement, and support solutions on the ServiceNow platform. • Provide technical leadership for platform enhancement initiatives, focusing on the App Engine and Customer Service Management (CSM) modules. • Develop and maintain integrations between ServiceNow and enterprise systems using REST and SOAP APIs. • Participate in requirements gathering and technical solution definition with business stakeholders and cross-functional teams. • Design, develop, and optimize workflows, flows, business rules, client scripts, UI policies, and script includes. • Perform technical analysis, troubleshooting, and resolution of highly complex incidents. • Ensure delivery quality through development best practices, version control, and documentation. • Support the definition of technical standards, promoting scalability, security, and performance. • Serve as a technical reference for the team by sharing knowledge and supporting less experienced professionals. • Work with agile teams using Jira. • Estimate effort and plan deliverables. • Collaborate on Bradesco's strategic projects (Squad Avatar).

🎯 Requirements

• Extensive experience in ServiceNow solution development and architecture. • Strong knowledge of the App Engine and Customer Service Management (CSM) modules. • Proven experience developing and consuming REST and SOAP APIs. • Advanced proficiency in JavaScript and the main development components of the ServiceNow platform. • Experience integrating enterprise systems with third-party platforms. • Knowledge of data modeling and SQL queries. • Experience with code version control tools, preferably GitHub. • Experience working in agile environments using Scrum and/or Kanban methodologies. • Ability to lead technical discussions and propose solutions aligned with business needs. • Experience leading ServiceNow upgrades, migrations, and platform evolution strategies. • Analytical, proactive, and highly skilled at resolving complex problems. • ServiceNow certifications such as CSA, CAD, and CIS-CSM are a plus. • Experience with additional modules such as ITSM, ITOM, HRSD, or SPM is a plus. • Knowledge of Service Portal, Employee Center, DevOps, CI/CD, SOA, and microservices is a plus.

🏖️ Benefits

• Flexible benefits card – choose how and where to use it. • Tuition assistance for undergraduate, graduate, MBA, and language courses. • Certification incentive programs. • Flexible working hours. • Competitive salaries. • Annual performance reviews with a structured career development plan. • International career opportunities. • Wellhub and TotalPass. • Private pension plan. • Childcare assistance. • Medical insurance. • Dental insurance. • Life insurance.

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