Sales Administrator – IT Solutions

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🕒 May 20

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GIGAKOM

11 - 50 employees

Founded 2003

🔒 Cybersecurity

📚 Education

🏢 Enterprise

Cybersecurity • Education • Enterprise

GIGAKOM is an Information Technology solutions provider that specializes in delivering tailored technology services to schools and businesses. They offer a range of services including network engineering, cybersecurity solutions, cloud integration, and comprehensive IT support. With a focus on optimizing technology investments and ensuring robust network security, GIGAKOM aims to empower educational and governmental institutions as well as various businesses by providing customized solutions that cater to their specific needs.

📋 Description

• Support Account Executives and sales leadership with day-to-day operational activities • Process leads, update opportunities, and maintain CRM records • Coordinate schedules, appointments, and sales follow-ups • Monitor communications, customer requests, and sales activity tracking • Maintain organized records, documentation, and internal reporting • Review bid postings, RFPs, RFQs, and customer requests • Assist with preparation of: Proposals, Bid responses, Customer correspondence, Pricing documentation • Work with distributors and vendors on: Product availability, Pricing requests, Quotes, Lead times • Support sales teams during procurement and proposal processes • Serve as a point of contact for customer and vendor communications • Assist clients with: Order inquiries, Returns, Delivery updates, Product information requests • Enter and process customer purchase orders into CRM systems • Track order status and communicate expected delivery timelines • Maintain accurate opportunity, pipeline, and account information • Assist with reporting and sales activity tracking • Assist with coordination of marketing materials and sales campaigns • Support webinars, partner events, and promotional activities • Collaborate with sales and marketing teams on customer outreach initiatives • Continue developing knowledge of enterprise IT products and solutions • Learn about: Networking, Cloud solutions, Security technologies, Public sector procurement processes • Participate in training, educational opportunities, and professional development initiatives

🎯 Requirements

• High School diploma required; Associate’s or Bachelor’s degree preferred • Strong administrative, organizational, and multitasking skills • Excellent written and verbal communication abilities • Proficiency with: Microsoft Office Suite, Excel, CRM systems, Database management tools • Ability to manage multiple priorities in a fast-paced environment • Detail-oriented, dependable, and highly organized • Comfortable working independently in a remote environment • Previous experience in Technology sales, IT administration, Customer service, Sales operations, Procurement coordination preferred • Familiarity with enterprise IT technologies and terminology • Experience working with Cisco, HPE, Aruba Networking or security products • Experience supporting SLED (K–12, higher education, government) accounts is a plus

🏖️ Benefits

• Competitive Compensation + Performance Incentives • Fully remote work environment • Opportunity for career growth within technology sales and operations • Flexible engagement options: Full-time, Part-time, Contract

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💵 $80k - $90k / year

💰 Private Equity Round on 2022-01

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🖥️ Administration