Business Consultant

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🕒 January 8

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Glassdoor Brasil

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

Glassdoor is one of the world’s largest job and recruiting sites offering valuable insights from the people who know best - the employees and candidates who have been there. Our mission is simple: to help people everywhere find jobs and companies they love, and in doing so, we help companies recruit and hire truly informed candidates, at scale.

📋 Description

• Conduct periodic visits to franchised units according to a predefined schedule; • Assess store operations (production, service, cleanliness, organization and flow); • Ensure correct application of the brand's operational and quality standards; • Monitor operational KPIs such as service time, losses, CMV (cost of goods sold - COGS) and team productivity; • Analyze basic financial results of units (revenue, CMV/COGS, expenses and margin); • Support the franchisee in reading and understanding the income statement (DRE); • Identify opportunities to improve performance and profitability; • Develop and monitor action plans with defined deadlines and assigned owners; • Advise franchisees, managers and teams on operational best practices; • Support the implementation of new processes, products or network campaigns; • Identify training needs and align them with the franchisor's internal departments; • Act as the franchisor's focal point for the franchisees in your portfolio; • Maintain a close, professional and collaborative relationship; • Ensure alignment between brand guidelines and the realities of local operations; • Record and report demands, risks and opportunities identified in the field; • Prepare visit reports with a clear diagnosis and practical recommendations; • Update internal systems and tools with unit information; • Share best practices and field learnings with the corporate team; • Support pilot projects and strategic initiatives across the network.

🎯 Requirements

• Bachelor's degree completed or in progress in Business Administration, Gastronomy, Hospitality, Production/Industrial Engineering or related fields; • Knowledge of the income statement (DRE), CMV (COGS), cost control, margin and operational KPIs; • Previous experience as a field consultant, operations supervisor, restaurant manager or similar role; • Experience conducting operational visits and implementing action plans; • Ability to analyze operational and financial indicators; • Organizational skills for managing schedules, routes and visit reports; • Comfortable using digital tools (Excel/Google Sheets, presentations, operational systems); • Availability for frequent travel; • Consultative profile focused on guiding and developing franchisees; • Ability to influence without direct authority; • Clear, empathetic and assertive communication; • Organization, discipline and a sense of priorities; • Ethical, professional demeanor aligned with the brand's culture; • Advantage: Experience with franchised networks.

🏖️ Benefits

• Transportation allowance (commuter benefit) • Meal allowance / Food allowance (R$32/day) • GymPass • Amil Health Plan • OMNI Pharmacy assistance • Childcare assistance (for women) • Partnership with Sesc • Partnerships with universities • Partnerships with language schools • PLR (profit-sharing/variable compensation) • Career development track