Virtual Assistant, Mandarin Bilingual

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September 24

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Global Medical VA Careers

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Healthcare Insurance • HR Tech • Remote Work

Global Medical VA Careers is a leading company in the Philippines specializing in providing virtual assistant services for the healthcare industry. The company offers rewarding career opportunities for Filipino healthcare and corporate professionals to work from home. Global Medical VA Careers aims to empower its virtual assistants and healthcare advocates to deliver compassionate care and service excellence in the virtual healthcare industry. Through comprehensive training and support, the company seeks to change lives and improve the quality of healthcare delivery in the Philippines.

501 - 1000 employees

⚕️ Healthcare Insurance

👥 HR Tech

📋 Description

• Assist in managing client calendars, scheduling appointments, and coordinating meetings in both English and Mandarin. • Serve as a liaison between clients and their Mandarin-speaking patients/providers, ensuring clear communication and understanding. • Translate important documents, emails, and communications from English to Mandarin and vice versa, maintaining accuracy and cultural relevance. • Provide administrative support, including data entry, record-keeping, and report generation, ensuring attention to detail and confidentiality. • Assist with customer service inquiries, addressing questions or concerns in a timely and professional manner in both languages. • Collaborate effectively with the team to maintain consistent communication and high-quality service delivery.

🎯 Requirements

• Bilingual fluency in English and Mandarin (written and spoken) is required. • Proven experience as a Virtual Assistant or in a similar administrative role. • Strong organizational skills and the ability to handle multiple tasks simultaneously. • Excellent interpersonal and communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. • Familiarity with healthcare terminology is a plus. • Ability to work independently and adapt to changing priorities and workloads. • Strong attention to detail and commitment to client confidentiality. • MINIMUM SYSTEM REQUIREMENTS: Primary system: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 7 or higher; 8 GB RAM; Windows 11 64-bit or macOS Monterey; USB noise-cancelling headset; camera capable of clear video output. • BACK-UP SYSTEM OPTION 1: Similar CPU (Intel Core i5 or AMD Ryzen 7), 8 GB RAM, Windows 11/macOS Monterey, USB headset (optional). • BACK-UP SYSTEM OPTION 2 (POWER SUPPLY - UPS): Must power workstation for at least 3 hours (typically 240Wh or higher) and accept required plugs. • PRIMARY INTERNET CONNECTION: DSL/Fiber minimum 100mb/s contracted. • BACK-UP INTERNET CONNECTION: Minimum 20mb/s (Cell). • RECOMMENDED SYSTEM REQUIREMENTS: Primary system: Intel Core i7/i9/Core Ultra or AMD Ryzen 9 or higher; 16 GB RAM; Windows 11 64-bit or macOS Sequoia; USB noise-cancelling headset; quality camera. • RECOMMENDED PRIMARY INTERNET: DSL/Fiber minimum 500mb/s contracted. • RECOMMENDED BACK-UP INTERNET: Minimum 20mb/s (Cell or wired).

🏖️ Benefits

• Starting rate is $800 (USD) monthly • Employment Type: Independent Contractor • Free Training • Paid Time Offs • HMO Coverage • Optical Rewards • Performance-Based Increase • Permanent Work From Home