GW Monitoring Technician

🔥 12 hours ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Globalstar

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

📡 Telecommunications

🔧 Hardware

☁️ SaaS

Telecommunications • Hardware • SaaS

Globalstar is a global satellite communications company that provides satellite and hybrid satellite-terrestrial connectivity, devices, and platform services for asset tracking, personnel safety, remote/emergency communications, and IoT telemetry. The company offers LEO satellite network connectivity, embeddable satellite chipsets and modems, consumer and industrial hardware (SPOT messengers, IoT trackers), and a software/platform stack (Realm Enablement Suite) for data management, mapping, and AI-enabled telematics. Globalstar serves commercial and government customers across transportation, energy, maritime, agriculture, forestry, and public safety to enable always-on connectivity where cellular is unavailable.

📋 Description

• Perform hands-on technical work of instrumenting Gateway facility infrastructure for monitoring • Configure equipment for monitoring at the device and protocol level • Implement and maintain coverage in the monitoring platforms (Virtana and Grafana) • Build and maintain device monitoring in Virtana and Zenoss • Develop and maintain Grafana dashboards across the monitoring hierarchy • Translate commissioning and client datapoint/alarm requirements into implemented monitoring coverage • Validate polled values against equipment displays and commissioning records, and document the resulting point and register mappings • Maintain monitoring documentation per site • Support commissioning and site-readiness validation by configuring and verifying monitoring for new and upgraded equipment • Triage and resolve monitoring gaps, false or nuisance alarms, and stale or missing points

🎯 Requirements

• Associate or Bachelor's degree in electronics, electrical, instrumentation and controls, network/IT, or a related technical discipline • 3+ years in monitoring, NOC, BMS/controls, instrumentation, or comparable roles within critical facilities, data centers, telecom/teleport, utilities, or industrial 24/7 operations • Hands-on experience with network/infrastructure monitoring platforms (Virtana, Zenoss, or comparable such as SolarWinds, PRTG, or LibreNMS) • Proficiency building and maintaining Grafana dashboards • Working knowledge of SNMP and MIB/OID structures, Modbus (TCP/RTU), and BACnet/IP • Familiarity with BMS/DDC platforms (Niagara/JACE) • Understanding of critical facility equipment — UPS, ATS/STS, generators, CRAC/CRAH, PDUs, power metering, and environmental sensors • Basic scripting and query skills (e.g., PromQL/Flux, SQL, Python, or shell) are an advantage

🏖️ Benefits

• Paid Time Off • Paid Holidays • 401(k) Plan with Company Match • Employee Stock Purchase Program • Voluntary and Company Paid Group Life Insurance • Short- and Long-Term Disability Insurance • Medical FSA • Dependent Care • Competitive Salaries