Customer Advisor – Energy & Residential Services

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🕒 April 1

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Globl.Contact

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

B2B • SaaS • Telecommunications

Globl. Contact is a company specializing in customer experience services and technology integration. By utilizing innovative technologies, training concepts, and performance data, Globl. Contact agents solve complex customer problems not addressed by digital self-service. The company employs an omnichannel approach for sales and customer retention, helping businesses retain existing customers and acquire new ones. Globl. Contact's services include technical advisory with a focus on customer experience, and enablement of operations via a scalable, remote-only model. The company emphasizes flexibility, mental health, and community, offering remote work solutions and customized work-life balance options.

📋 Description

• You actively advise and sell by phone and email — always inbound-driven but with a clear sales target. • You create tailored offers, send them by email or by post, and drive them to closure. • You assist customers in transitioning from legacy devices to modern, radio-based metering systems. • You answer questions about device options, pricing, delivery times, and benefits, confidently guiding customers to a “yes.” • When needed, you make brief, purposeful outbound follow-up calls (e.g., following up on offers or clarifying open items).

🎯 Requirements

• Enthusiasm for sales and a strong desire to close deals • Some initial sales experience, or the talent and motivation to hit the ground running • Excellent German, spoken and written (C2) • Quick comprehension, initiative, and strong closing skills • Confident use of PC, email applications and, ideally, CRM systems • A stable internet connection and a quiet home office workspace

🏖️ Benefits

• Work where others go on holiday. Your office is wherever you want to live and work: use our technologically advanced “work from anywhere” solution if you have a dedicated workspace and a fast internet connection. • We provide the necessary equipment for your daily work to ensure you can deliver the best possible service to our customers from your workspace. • You will receive several weeks of paid training and guided onboarding before you begin your role. • Uncertain times require secure solutions: we offer a permanent (open-ended) employment contract. • From the application and phone interviews to onboarding — everything is conducted virtually with us. • Support, fun and much more — through our unique community approach! 🌈