Coupa Administrator II

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Logo of GM Financial

GM Financial

5001 - 10000 employees

Founded 1992

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.

📋 Description

• The Coupa Administrator supports the configuration, maintenance, and day-to-day operation of the Coupa Spend Management platform from a procurement perspective. • Partner with procurement operations, sourcing, and finance teams to ensure the system runs efficiently, supports procurement processes, and provides a strong user experience. • Execute system configuration changes across Coupa modules including Requisitioning, Catalogs, Supplier Management, and Invoicing. • Maintain user roles, permissions, and access controls. • Support catalog updates, supplier enablement, and data accuracy. • Monitor system performance and resolve tickets or escalate issues as needed. • Assist in maintaining procurement policies, workflows, and system controls aligned with governance standards. • Support P2P processes including requisitioning, approvals, purchase orders, and invoicing. • Serve as a primary point of contact for end-user support and issue resolution. • Support development and maintenance of standard procurement reports and dashboards.

🎯 Requirements

• 2–4 years of experience in procurement, P2P operations, or business systems support • 1–3 years of experience supporting Coupa or similar procurement platforms • Basic understanding of procurement lifecycle (requisition to payment) • Strong problem-solving and customer support skills • Familiarity with reporting tools (Coupa reports, Excel, BI tools) Preferred • Experience working in a cross-functional environment (Procurement, AP, Finance) Preferred • Exposure to Coupa configuration or administration Preferred • Experience with ERP systems (SAP, Oracle, Workday, NetSuite) Preferred • Bachelor’s degree in Supply Chain, Business, Finance, Information Systems, or related field

🏖️ Benefits

• Generous benefits package available on day one to include: 401K matching • bonding leave for new parents (12 weeks, 100% paid) • tuition assistance • training • GM employee auto discount • community service pay • nine company holidays

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