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Global Adv Ops Hosting Specialist

Job not on LinkedIn

🔥 11 hours ago

🇷🇴 Romania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on GoDaddy's careers page, not through a job board

First seen by Remote Rocketship 11 hours ago

Still open on GoDaddy's site. Checked 52 minutes ago.

Logo of GoDaddy

GoDaddy

5001 - 10000 employees

Founded 1997

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $800M Post-IPO Equity on 2021-12

Consulting • Marketing • SaaS

GoDaddy is a web services company that provides domain registration, web hosting, website builder tools, and online marketing solutions to individuals and small-to-medium businesses. It offers software-as-a-service products that simplify creating and managing websites, email, e-commerce stores, and online presence. The platform serves both consumer and business customers and supports third-party site content and customer sites hosted on its infrastructure.

📋 Description

• Troubleshoot complex issues across WordPress, Apache, IIS, PHP, Node.js, MySQL/MariaDB, DNS, and SSL/TLS environments • Investigate issues using logs, error messages, browser developer tools, and command-line diagnostic tools • Troubleshoot email delivery and configuration issues, including SMTP, IMAP, mail routing, SPF, DKIM, and DMARC • Perform and solve website migrations, hosting account migrations, backups, restores, and data recovery activities • Investigate website performance, permissions, malware, compromised websites, and common hosting security issues

🎯 Requirements

• 2+ years of experience in Technical Support, Web Hosting Support, Systems Administration, or a similar technical role • Hands-on experience supporting Linux and/or Windows hosting environments, including LAMP and/or WAMP server stacks • Strong knowledge of DNS, SSL/TLS, and hosting control panels such as WHM/cPanel and Plesk • Hands-on experience troubleshooting WordPress websites, web servers, databases, email services, and application-related issues • Comfortable using SSH and the Linux command line to investigate logs, permissions, processes, disk usage, and services • Excellent written English skills, with the ability to deliver clear, accurate, and customer-friendly technical explanations • Experience working in a dedicated 2nd Line Technical Support environment • Experience with monitoring and alerting tools, server health checks, and incident management processes • Experience with APIs, webhooks, cron jobs, and scheduled tasks • Experience with cloud platforms, domain registrar processes, caching, CDNs, PHP limits, and database performance troubleshooting • Experience using AI-powered tools and technologies; hands-on experience using Claude Code is a strong advantage

🏖️ Benefits

• Paid time off • Retirement savings, including 401(k) and pension schemes • Bonus/incentive eligibility • Equity grants • Employee stock purchase plan • Competitive health benefits • Family-friendly benefits, including parental leave • Remote work from home • Occasional office visits for team events or meetings • Employee Resource Groups • Learning and growth support

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