Director, New Franchisee Onboarding

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🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Goddard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1997

☁️ SaaS

👥 B2C

SaaS • B2C

Goddard is a SaaS platform that provides a customizable "link-in-bio" profile and social media management toolkit for creators, influencers, and small businesses. It centralizes links, QR codes, analytics, and monetization tools (shops, affiliate links, paid bookings) so users can share and sell across social platforms, schedule posts, collect leads, and track performance. The service targets creators and SMBs with easy setup, integrations to email and commerce tools, and optional enterprise features for larger accounts.

📋 Description

• leads the onboarding, coaching, and transition experience for new and incoming franchisees across The Goddard School system. • translates strategies, standards, and priorities into an effective operating plan. • ensures franchisees are prepared to operate successfully, aligned with the Goddard brand, and positioned for strong early enrollment and long-term success. • leads and develops the Onboarding Franchise Consultants, monitors progress across new school openings and ownership transfers, identifies risks, and drives timely action and escalation. • identifies gaps and communicates their impact on franchisee readiness. • escalates issues requiring action or decisions from appropriate functional leaders. • plays a critical part in delivering strong openings, effective transitions, and consistent, high-quality franchisee experience.

🎯 Requirements

• Bachelor’s degree in business, Project Management, Early Childhood Education, or related field (or equivalent experience). • 8+ years of progressive experience in franchising, multi-unit operations, education, or complex program leadership. • Demonstrated experience leading field teams, multi-school program, openings, transitions and operational initiatives. • Strong understanding of cross-functional operations, complex timelines, and dependency management. • Proven ability to drive business outcomes, influence senior stakeholders, and manage risk. • Excellent communication, facilitation, coaching and leadership skills. • Proficiency with project management, reporting, and performance tracking tools. • Travel required 70%.

🏖️ Benefits

• meaningful career opportunities • employee-friendly perks • competitive benefits