Director, New Franchisee Onboarding

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Goddard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1997

☁️ SaaS

🛍️ eCommerce

👥 B2C

SaaS • eCommerce • B2C

Goddard is a digital link-in-bio and creator tools platform that helps individuals, creators, and small businesses centralize and share their online content across social media. The company provides customizable link pages, QR codes, social scheduling, analytics, contact capture and integrations with email and commerce tools, plus monetization features like storefronts, affiliate links and paid bookings. Goddard focuses on helping users grow, engage and monetize audiences through an easy-to-use SaaS product.

📋 Description

• leads the onboarding, coaching, and transition experience for new and incoming franchisees across The Goddard School system • translates strategies, standards, and priorities into an effective operating plan and is accountable for program execution, team performance, readiness outcomes, and continuous improvement • ensures franchisees are prepared to operate successfully, aligned with the Goddard brand, and positioned for strong early enrollment and long-term success • leads and develops the Onboarding Franchise Consultants, monitors progress across new school openings and ownership transfers, identifies risks, and drives timely action and escalation • identifies gaps, communicates their impact on franchisee readiness, and escalates issues requiring action or decisions from the appropriate functional leaders • delivers strong openings, effective transitions, and consistent, high-quality franchisee experience

🎯 Requirements

• Bachelor’s degree in business, Project Management, Early Childhood Education, or related field (or equivalent experience) • 8+ years of progressive experience in franchising, multi‑unit operations, education, or complex program leadership • Demonstrated experience leading field teams, multi-school program, openings, transitions and operational initiatives • Strong understanding of cross-functional operations, complex timelines, and dependency management • Proven ability to drive business outcomes, influence senior stakeholders, and manage risk • Excellent communication, facilitation, coaching and leadership skills • Proficiency with project management, reporting, and performance tracking tools • Travel required 70%

🏖️ Benefits

• employee-friendly perks • competitive benefits