Software Development Engineer III, Social Listing

🔥 3 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 14%

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Logo of HighLevel

HighLevel

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own critical subsystems and large features end to end, from problem discovery and technical design through development, rollout, monitoring, and impact measurement • Lead major technical initiatives, including architecture, design, implementation, rollout strategy, and post-release improvements • Identify and solve scalability bottlenecks, reliability risks, performance issues, technical debt, usability gaps, and operational inefficiencies • Design and operate reliable distributed systems using message queues, background workers, schedulers, retries, idempotency, caching, and high-volume third-party platform API integrations • Anticipate scale, edge cases, failure modes, rate limits, API changes, and downstream system implications • Evaluate architectural and technology trade-offs across scalability, reliability, maintainability, cost, development velocity, and customer impact • Build data pipelines that ingest and enrich large volumes of social data and metrics for fast analytics and insights • Process image and video media at scale, including upload, transformation, optimization, generation, storage, and delivery • Ship backend APIs and frontend experiences with attention to usability, performance, accessibility, and customer experience • Build production-grade AI capabilities using LLMs, image/video generation, embeddings, RAG, tool calling, and agentic workflows • Identify and validate AI opportunities through prototypes and measurable outcomes • Promote Test-Driven Development and strong automated testing practices • Own production quality through observability, monitoring, incident investigation, root-cause analysis, and corrective actions • Raise engineering quality through code reviews, design reviews, standards, documentation, testing practices, and maintainable architecture • Mentor engineers and support technical decision-making through discussions, reviews, prototypes, and knowledge sharing

🎯 Requirements

• 4+ years of hands-on software engineering experience building and operating production systems, preferably SaaS products at meaningful scale • Strong experience independently owning complex or business-critical features or services from design through production • Hands-on experience building distributed systems using message queues, background workers, schedulers, retries, idempotency, caching, and high-volume third-party API integrations • Extensive experience integrating with third-party APIs, including rate limits, authentication and token management, webhooks, retries, API version changes, partial failures, and inconsistent external dependencies • Strong ability to proactively identify system problems and drive improvements across scalability, reliability, performance, maintainability, and technical debt • Strong understanding of system design and architectural trade-offs • Strong engineering fundamentals and experience writing clean, maintainable, well-tested code using Test-Driven Development or similar practices • Strong TypeScript and Node.js experience; NestJS preferred • Experience building customer-facing web applications using Vue.js, React, Angular, or similar modern frontend frameworks • Understanding of UI/UX principles and ability to identify usability gaps • Experience with MongoDB, Redis, and data-intensive applications • Experience with large-scale data ingestion, ETL/ELT, analytics, or data warehousing using ClickHouse, BigQuery, Snowflake, Elasticsearch, or similar systems • Hands-on experience building AI-powered software using LLM APIs, embeddings, RAG, image/video generation, tool calling, or agentic workflows • Ability to move AI features into reliable production systems with evaluation, observability, guardrails, cost considerations, and failure handling • Hands-on experience with AI-assisted software development and AI coding tools • Customer-first and product-oriented mindset • Strong written and verbal communication skills and ability to collaborate effectively in a remote environment

🏖️ Benefits

• Remote-first work environment • Equal Opportunity Employer • Voluntary demographic information collection for compliance purposes; refusal does not affect application status

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