Trial Experience Specialist – Inside Sales

🔥 1 hour ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Identify, engage, and nurture new customer relationships • Align solutions to customer goals, needs, and objectives • Develop rapport with new business customers through inbound engagement to maximize trial conversion • Learn and articulate HighLevel’s Value Proposition, including Capture, Nurture, and Close • Conduct consultative trial engagement through Zoom • Engage customers via phone, SMS, email, ticketed support, and live Zoom support • Drive trial users toward becoming paying clients • Collaborate with customers and cross-functional teams to identify solutions • Develop and implement methods and techniques following industry best practices • Provide technical support to customers during the trial period • Perform other duties as business needs dictate

🎯 Requirements

• Bachelor’s Degree or equivalent SaaS experience is strongly preferred • 0-2 Years of previous customer service experience or a relevant role • Experience in a Sales Development or Technical Sales role is advantageous • Strong technical aptitude • Experience with technical documentation and presentation skills preferred • Working knowledge of CRM, Marketing Automation tools, Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO • Experience working with or ability to learn various CRM platforms and communication systems • Working knowledge of Google Suite, Zoom, Slack, Facebook, Instagram, LinkedIn and other social media strongly preferred • Strong time management, organizational, and interpersonal communication skills, verbal and written • Ability to translate technical ideas for non-technical audiences • Demonstrable critical thinking, communication, and creative problem-solving skills • Ability to learn new complex software platforms quickly • Self-starter with a positive attitude and ability to continuously develop and adapt • Highly organized and able to manage and prioritize several responsibilities

🏖️ Benefits

• Remote-first work arrangement • Autonomy to work independently on projects • Collaboration with various departments • Equal Opportunity Employer